Hospitality Supervisor

Cinnamon Care Collection Ltd; Offchurch; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading care provider in Warwick is seeking an experienced Hospitality Supervisor to ensure high standards and customer satisfaction in a luxurious care environment. You will monitor budgets, train team members, and oversee catering services to enhance the residents' experience. Ideal candidates will have a background in hospitality management and strong communication skills. This is a full-time position located in Bishops Tachbrook.

Qualifications

• Experience in hospitality management or a similar field.
• Proven ability in managing budgets and cost control.
• Strong organizational and customer service skills.

Responsibilities

• Monitor and manage budgets for the home.
• Recruit and train team members.
• Ensure high standards in catering services.
• Support dining areas during meal service.
• Attend functions to ensure quality service.

Skills

Communication skills

Budget control

Team management

Food preparation

Education

Background in hotel or catering management

Job description

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.

The Hospitality Supervisor is responsible for ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This includes ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents, and family members.

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation, and presentation.

Main Responsibilities:

• Monitor, control, and manage the home's budgets, ensuring the departments use nominated suppliers
• Recruit, train, and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
• Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
• Monitor and support the dining areas at meal times ensuring that the highest standards are met
• Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
• Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Location: Bishops Tachbrook, Warwickshire, UK
Industry: Healthcare

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site cafe bar, a cinema, and a professional hair and beauty salon.