Hospitality Supervisor

Elior; London; On-site; GBP 32,000; Full time

Job summary

A leading company in the hospitality sector is looking for an enthusiastic Hospitality Supervisor to join their team in London. The role involves managing a team, ensuring compliance with health and safety standards, and providing excellent customer service. The ideal candidate will have at least 2 years of experience in a leadership position, along with a passion for hospitality. This position offers a competitive salary, flexible working patterns, and a variety of benefits including holidays and pension schemes.

Benefits

Employee Assistance Programme

Cycle to work scheme

Workplace pension

Life Assurance (x2)

28 days holiday (pro-rata)

Benefits for you and your family

Day off for your birthday

Qualifications

• Proven team leadership experience required.
• 2 years experience in a similar role preferred.
• Interest in customer service excellence is essential.

Responsibilities

• Proactively manage the team and assist in recruitment.
• Ensure effective team communication and client liaison.
• Manage compliance with health and safety regulations.

Skills

Customer service excellence

Team leadership

Catering experience

Job description

Looking for an enthusiastic hospitality supervisor to join our lovely team.

Preferably 2 years experience in a similar or leadership role.

Job Description

Your key responsibilities as the Hospitality Supervisor will include:

1. Proactively managing the team, assisting in recruitment, and providing ongoing support, training, and development.
2. Ensuring effective team communication, building internal relationships, management reporting, and client liaison to support operational excellence.
3. Keeping the team updated on product and service knowledge.
4. Managing and supporting compliance with COSHH, Health & Safety, Hygiene, and Food Safety regulations, and reporting incidents as per procedures.
5. Maintaining, ordering, and controlling food stocks within budget.

Working Pattern

Flexible

Skills and Experience

The ideal candidate will have:

• A genuine interest in customer service excellence
• Proven team leadership experience
• Experience in catering is essential

Benefits

Salary of £31,500 per annum, plus paid break times, with food provided. Additional benefits include:

• Employee Assistance Programme
• Cycle to work scheme
• Workplace pension
• Life Assurance (x2)
• 28 days holiday (pro-rata, including Bank Holidays)
• Benefits for you and your family
• A day off for your birthday

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 30/06/2025 by TN United Kingdom