Hospitality Supervisor

People bank; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An exciting opportunity to join a casual workforce at Olympia, based in London. Successful candidates will prepare for hospitality events, resolve customer complaints, and ensure smooth communication. Ideal applicants should possess supervisory experience, excellent communication, and organizational skills. Enjoy weekly pay and personal development opportunities with a vibrant team.

Benefits

Weekly pay

eLearning App for training

Personal Development and Training opportunities

Qualifications

• Previous supervisor experience preferred.
• Ability to remain calm during high-volume periods.
• Excellent communication skills.

Responsibilities

• Helping with preparation for a variety of hospitality events.
• Providing excellent service for guests.
• Overseeing the floor and motivating staff members.

Skills

Communication Skills

Organizational Skills

Empathy

Enthusiasm

Job description

We are excited to be recruiting for our casual workforce, based at OLYMPIA! By joining our casual workforce with OLYMPIA as your home venue, you will also get the chance to work across multiple sites on a flexible schedule that suits your needs!

Location: Olympia

Rate of pay: £14 + 12.07% Holiday = £15.58

Working pattern: 40 hours per week, Monday - Sunday

Requirements

Previous supervisor experience preferred.
The ability to remain calm during high-volume periods
Enthusiastic & energetic
Excellent communication skills
High empathy and understanding of others
Excellent organisation skills

Role responsibilities

Daily tasks may include:

• Helping with preparation for a variety of hospitality events and setups
• Providing excellent service for our guests
• Swiftly resolving customer service complaints
• Ensuring smooth communication between team members
• Overseeing the floor, mitigating any issues smoothly
• Motivating staff members & communicating with management

What's in it for you?

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Weekly pay
• eLearning App for all mandatory and skill expansion training
• Personal Development and Training opportunities