Hospitality Supervisor

Signature Senior Lifestyle; Knowley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury care and nursing home is looking for a Hospitality Supervisor to manage and oversee non-clinical operations including Food & Beverage, Housekeeping, and Activities. The ideal candidate will demonstrate a strong commitment to enhancing the lives of older residents and possess experience in hospitality. Responsibilities include managing staff, ensuring high standards of service, and planning engaging activities. This role is perfect for compassionate individuals who enjoy working with the elderly.

Qualifications

• Experience in a similar hospitality role.
• Genuine interest in supporting older people, including those with dementia.
• Strong organizational and leadership skills.

Responsibilities

• Manage hospitality and wellbeing services across the home.
• Lead and allocate team members for seamless delivery.
• Enhance the dining experience through food service.

Skills

Leadership skills

Organizational skills

Event planning

Compassion for older people

Job description

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in (add home) and help shape an enriching daily life for our residents.

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

• Managing the planning and delivery of hospitality and wellbeing services across the home

• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement

• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service

• Maintaining robust housekeeping standards for cleanliness and comfort

• Planning and supporting activities that encourage creativity, movement, and social engagement

• Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

Desired Qualifications and Skills:

• Experience in a similar hospitality role

• A genuine interest in supporting older people, including those with dementia or special physical needs

• Strong organisational and leadership skills

• Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus

• A team player with a warm, compassionate approach

• A clean UK driving licence is desirable