Hospitality Supervisor

BaxterStorey; Bristol; On-site; GBP 27,000 - 32,000; Full time

Job summary

BaxterStorey is seeking a dedicated Hospitality Supervisor in Bristol to deliver exceptional customer experiences. In this role, you will supervise catering staff, maintain high standards of food presentation, and ensure customer satisfaction. Ideal candidates will have a background in hospitality management and exceptional interpersonal skills.

Benefits

28 Days holiday including bank holidays

Free meals on shift

Pension and life insurance

Discounts on Perkbox app

Bespoke training and development opportunities

Cycle to work scheme

Volunteering and additional leave options

Qualifications

• Previous experience in a hospitality role commensurate with the position.
• Passion for food and customer service.
• Strong verbal and written communication skills.

Responsibilities

• Recruit, train, and supervise the catering team.
• Monitor food quality, presentation, and service standards.
• Foster positive relationships with clients and guests.

Skills

Hospitality Experience

Supervision Skills

Customer Service

Organizational Skills

Attention to Detail

Job description

Join to apply for the Hospitality Supervisor role at BaxterStorey

3 days ago Be among the first 25 applicants

Join to apply for the Hospitality Supervisor role at BaxterStorey

Get AI-powered advice on this job and more exclusive features.

• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme
  
  

Company Description

Title: Hospitality Supervisor

Location: Bristol

Salary:£27500

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme
  
  

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Hospitality Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Hospitality Experience - experience in delivering exceptional hospitality to high profiles clients that expect excellence.
• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services
  
  

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values
  
  

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at BaxterStorey by 2x

Get notified about new Hospitality Supervisor jobs in Bristol, England, United Kingdom.

Bath, England, United Kingdom 3 weeks ago

Bath, England, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 20 hours ago

Wotton-Under-Edge, England, United Kingdom 4 days ago

Bristol, England, United Kingdom 2 weeks ago

Chepstow, Wales, United Kingdom 1 day ago

Bristol, England, United Kingdom 1 week ago

Keynsham, England, United Kingdom 4 days ago

Bristol, England, United Kingdom 2 days ago

Bristol, England, United Kingdom 1 week ago

Bath, England, United Kingdom 3 weeks ago

Farmborough, England, United Kingdom 4 days ago

Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 2 days ago

Bath, England, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 5 hours ago

Customer Service Advisor - Part Time - 6 months fixed term

Bristol, England, United Kingdom 20 hours ago

Bristol, England, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 1 month ago

Bristol, England, United Kingdom 2 days ago

Bristol, England, United Kingdom 3 weeks ago

Weston-Super-Mare, England, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 3 days ago

Bath, England, United Kingdom 1 month ago

Cardiff, Wales, United Kingdom 1 month ago

Bristol, England, United Kingdom 15 hours ago

Bristol, England, United Kingdom 1 day ago

Bristol, England, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 1 week ago

Kingscote, England, United Kingdom 4 days ago

Cardiff, Wales, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.