Hospitality Supervisor

TN United Kingdom; Bedford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Hospitality Supervisor to oversee catering operations. This role offers the chance to lead a team dedicated to delivering exceptional food experiences while ensuring high standards of service. With a focus on career growth, the company provides extensive training and a comprehensive benefits package, including free meals and wellness classes. Join a team that values individuality and rewards hard work, and be part of a culture that celebrates diversity and personal development. This is an exciting opportunity to make a significant impact in the hospitality sector.

Benefits

Free meals

Onsite free car parking

Exclusive travel discounts

Discounts on groceries

Digital GP access

Cinema ticket discounts

Cash rewards

Wellness classes

Career development programs

Pension scheme

Qualifications

• Experience managing teams in a similar role.
• Passionate about great-tasting food and exceptional customer service.

Responsibilities

• Serving customers and ensuring a seamless personalized experience.
• Supervising teams to deliver impeccable food and service.

Skills

Customer service

Team management

Communication skills

Organizational skills

Education

Experience in hospitality

Job description

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We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 37.5 hours per week.

As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Onsite free car parking
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 40 weeks per year

Could you shine as Chartwells's next Hospitality Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Supervising our teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Hospitality Supervisor will:

• Have a customer-centred focus
• Be passionate about great-tasting food and exceptional customer service
• Have experience managing teams in a similar role
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/3005/41031001/52640783/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!