Hospitality, Supermarket Assistant

Waitrose & Partners; Thatcham; On-site; GBP 20,000 - 30,000; Full time

Job description

About the role

As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food, emphasizing ethical sourcing and recipe recommendations to customers. You will bring our ethos — passionate Partners serving food lovers — to life through your enthusiasm and friendliness, building lasting relationships and fostering trust and loyalty, thereby enhancing the Waitrose brand impression. Your efforts will also focus on maximizing sales and profit.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

1. Take responsibility for your food counter, ensuring high presentation and hygiene standards at all times.
2. Manage stock levels to ensure popular products are available.
3. Handle open food carefully, adhering to health & safety protocols and reducing wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider team with general shopkeeping tasks when needed.

Essential skills/experience you'll need

• Effective communication skills for teamwork and customer interactions.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Experience in catering or hospitality.
• Interest and knowledge of current food and drink trends.
• Flexible approach to support the branch as needed.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to create a supportive environment where everyone can thrive. We are committed to innovation, diversity, and delivering excellent service, all while building a happier world.

Additional notes

Some roles may require pre-employment vetting, including DBS checks. We encourage prompt application as vacancies may close early due to high interest. We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.