Hospitality, Supermarket Assistant

Waitrose & Partners; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Waitrose & Partners as a Supermarket Assistant to share your passion for food with customers. You'll manage a service counter, ensuring high standards of presentation and hygiene, while providing exceptional customer service in various London locations. With flexible hours and a commitment to quality, this is an exciting entry-level opportunity in a supportive retail environment.

Qualifications

• Experience in a customer-facing role is welcome.
• Knowledge and interest in food and drink trends.
• Flexible approach to support the whole branch.

Responsibilities

• Maintain hygiene standards at food counters.
• Manage stock levels and ensure food is available for customers.
• Follow health and safety protocols to reduce food waste.

Skills

Communication

Customer service

Job description

4 days ago Be among the first 25 applicants

About The Role

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

About The Role

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

Job Description

We are currently recruiting for specific London branches that are listed on this vacancy.

IMPORTANT: This role is being advertised for Bloomsbury only. The hours of work are 22.5hrs per week, working Thursday, Friday and Saturday (14:00 - 22:00).

FOR INFORMATION: A full list of Various Central and East London Locations are Barbican, Bayswater, Bloomsbury, Clerkenwell, Edgware Road, Greenwich, High Holborn, Islington, Kings Cross, Kings Cross Station, Marylebone, Monument, South Bank Tower, St Katharine Docks, Stratford City, Walbrook

Please only apply for this role if you can work in these locations.

PLEASE ONLY APPLY IF YOU CAN WORK AT THE LOCATIONS SPECIFIED ON THIS VACANCY

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

You are only required to apply for ONE vacancy that has the wording Various London Branches in the title - your working preferences can be discussed at interview. This includes Supermarket Assistant, Night Replenishment and Hospitality positions.

The pay rate is £13.60 per hour (£13.85 After 90 days)

Key Responsibilities

Alongside the great service you will provide to our customers,

• You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
• Staying on top of stock levels, ensuring the products our customers love are there when needed.
• Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
• Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
• Supporting the wider shop team when required with general shopkeeping tasks.
  
  

Essential Skills/experience You'll Need

Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable Skills/experience You May Have

Experience of working in a customer facing role is welcomed.

Experience of working in a catering / hospitality environment.

Up to date knowledge and strong interest in food and drink trends.

Flexible approach to ensure the support of the whole branch.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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