Hospitality, Supermarket Assistant

John Lewis Partnership; Kenilworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and commitment to excellent customer service will shine. In this role, you will be responsible for ensuring shelves are stocked and fulfilling online orders, all while creating a welcoming environment for customers. With flexible working hours and a focus on teamwork, this position offers a unique opportunity to contribute to a brand that values trust and loyalty. If you are eager to make a difference and thrive in a customer-centric role, this is the perfect opportunity for you.

Qualifications

• Experience in a customer-facing role.
• Interest in food and drink trends.

Responsibilities

• Stock replenishment to ensure shelves remain full.
• Fulfilling online customer orders for delivery.
• Supporting the wider shop team with various tasks.

Skills

Effective communication skills

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand, encouraging their trust and loyalty for a lifetime.

Key Responsibilities

1. Stock replenishment — ensuring our shelves remain full and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders for delivery.
3. Reducing wastage through product due diligence and markdowns for items nearing their sell-by dates.
4. Supporting the wider shop team, including checkout support, managing Click & Collect orders, and fulfilling on-demand customer requests.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role.
• Interest in food and drink trends.
• Flexible approach to support the whole branch.

For more information about this role, please visit: https://embed.wirewax.com/8066939

Additional Details

• Closing Date: May 10, 2025
• Pay: £12.40 Hourly
• Contract Type: Permanent
• Hours of Work: 16 hours/week, Wednesday and Saturday 15:00-20:15, Sunday 09:30-16:00
• Job Level: Partnership Level 10
• Location: Kenilworth (Waitrose & Partners), 51 Bertie Road, Kenilworth, Warwickshire, CV8 1JP

ABOUT THE PARTNERSHIP

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and the rewards, working together with kindness and respect to create a place where everyone can thrive.

Important Points

Some roles require pre-employment vetting, including DBS checks and financial probity checks. We encourage prompt application as vacancies may close early. We support flexible working arrangements; please discuss options during your interview.

About the company

Join the John Lewis Partnership, the UK's largest employee-owned company, and discover what it means to be a Partner rather than just an employee. Apply today to learn more and start your career with us.