Hospitality Shift Supervisor — Lead, Train & Delight Guests

MITCHELLS & BUTLERS PLC; Brockham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Brand discounts 33%

Friends & family discounts 20%

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is looking for a Full-Time Shift Supervisor to help run day-to-day operations, host guests and lead a team across our venues, including Miller & Carter, Toby Carvery and All Bar One. You’ll drive service efficiency and guest satisfaction in a fast-paced environment.

We offer competitive pay with tips, generous brand discounts for you and friends, Wagestream access, a pension, 28 days holiday, free shares and access to an employee helpline.

Qualifications

• Experience in hospitality or retail leadership roles preferred.
• Ability to lead a team and maintain high service standards.
• Understanding of health and safety regulations in a service environment.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Staff training

Health & safety

Job description

Mitchells & Butlers PLC is looking for a Full-Time Shift Supervisor to help run day-to-day operations, host guests and lead a team across our venues, including Miller & Carter, Toby Carvery and All Bar One. You’ll drive service efficiency and guest satisfaction in a fast-paced environment.

We offer competitive pay with tips, generous brand discounts for you and friends, Wagestream access, a pension, 28 days holiday, free shares and access to an employee helpline.