Hospitality Shift Supervisor — Lead Guests

Mitchells & Butlers PLC; Milngavie; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Dining discounts 33% across brands

Friends & family 20% discount

Wagestream financial toolkit

Team socials

Pension and 28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at The Tickled Trout (Milngavie) to oversee host duties, guest service, and team leadership. You’ll guide staff, ensure smooth shift transitions and uphold service standards in a cozy pub setting within the Vintage Inns collection.

Join a supportive team culture with training opportunities and a focus on great customer experiences. The role offers a permanent, full-time position in Scotland with flexible shifts and employee benefits.

Qualifications

• Experience in hospitality or food service preferred.
• Strong communication and people skills.
• Ability to train and mentor junior staff.

Responsibilities

• Help run day-to-day operations and host guests.
• Lead shifts and manage a team on busy periods.
• Provide coaching and training to team members.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Job description

Mitchells & Butlers PLC is seeking a Shift Supervisor at The Tickled Trout (Milngavie) to oversee host duties, guest service, and team leadership. You’ll guide staff, ensure smooth shift transitions and uphold service standards in a cozy pub setting within the Vintage Inns collection.

Join a supportive team culture with training opportunities and a focus on great customer experiences. The role offers a permanent, full-time position in Scotland with flexible shifts and employee benefits.