Hospitality Services Manager

Caring Homes Group Ltd; City of Edinburgh; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Free DBS

Blue Light Card

Employee assistance programme

Training & apprenticeship pathways

Job summary

The Manor Nursing Care Home in Edinburgh is seeking a Hospitality Services Manager to oversee dining, resident experience and service standards at The Manor Nursing Home. A competitive salary is on offer, with benefits and opportunities to influence care and hospitality delivery.

Join Caring Homes in a role that blends social care with dedicated hospitality, supporting residents with dignity and high-quality service in a welcoming environment.

Qualifications

• Experience in hospitality or care-home environment preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Passion for high-quality service and resident wellbeing.

Responsibilities

• Create a warm and welcoming atmosphere for residents and visitors through exceptional hospitality service.
• Assist with meal service, accommodating dietary needs and preferences.
• Maintain cleanliness and organisation in dining and communal areas.
• Build positive relationships with residents, staff and visitors with empathy and professionalism.
• Assist with other hospitality-related tasks as needed.

Skills

Hospitality management

Customer service

Communication

Teamwork

Job description

The following content displays a map of the jobs location - The Manor, 11 Meggetgate Edinburgh

Job Reference caringhomesgroup/TP/72/3525

Contract Type:

Permanent

Competitive Salary + Benefits

Location:

The Manor, 11 Meggetgate Edinburgh

Job Category:

Hospitality

Home Name:

The Manor Scotland

Job introduction

Hospitality Services Manager - The Manor Nursing Care Home, Edinburgh - Competitive Salary

• 74 Bedded Residential, Nursing and Dementia Care Home
• Competitive Salary + Benefits

At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create – and this includes our support team. We’re a family.

Why Join Us?

• Career in Social Care and Hospitality: This role offers a unique blend of social care and hospitality, providing you with the opportunity to build a fulfilling career in a supportive and caring environment. We believe in nurturing talent and offer continuous training and opportunities for career advancement.
• Work-Life Balance:We understand the importance of maintaining a healthy work-life balance. We offer flexible rotas and supportive management to help ensure you have time for both your professional and personal life.
• Competitive salary and benefits package.
• Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
• A supportive and inclusive work environment.
• Free DBS & Blue Light Card
• Employee assistance program for personal and professional support.

Responsibilities

• Create a warm and welcoming atmosphere for residents and visitors by providing exceptional hospitality service.
• Assist with meal service, ensuring dietary needs and preferences of residents are met.
• Maintain cleanliness and organisation in dining and common areas.
• Build positive relationships with residents, staff, and visitors, ensuring their needs are met with empathy and professionalism.
• Assist with other hospitality-related tasks as needed.

Ideal Candidate

• Previous experience in hospitality or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• A genuine passion for providing high-quality service and making a difference in the lives of residents.

If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.