Hospitality & Retail Manager - Cambridge

Compass Group; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in Cambridge is seeking a Hospitality & Retail Manager. The successful candidate will oversee operations, lead a team, and ensure an exceptional customer experience. Ideal applicants have a background in hospitality or retail management, with strong leadership and organisational skills. Competitive salary and benefits package offered.

Benefits

Contributory pension scheme

Generous holiday allowance

Training and career development opportunities

Access to exclusive benefits and wellbeing programs

Qualifications

• Previous experience in hospitality or retail management.
• Strong people management skills.
• Excellent communication and organisational skills.

Responsibilities

• Oversee day-to-day hospitality and retail operations.
• Lead and motivate a team to deliver exceptional customer service.
• Manage budgets and monitor financial performance.

Skills

Leadership

Communication

Organisational skills

Financial awareness

Customer service

Job description

Hospitality & Retail Manager - Cambridge

We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesThe RoleAs the Hospitality and Retail Manager, you will take ownership of delivering first-class hospitality and retail services across our site in Cambridge. This is a fast-paced and exciting role that requires an inspirational leader with commercial acumen and a strong focus on customer experience.Key Responsibilities:Oversee the day-to-day management of all hospitality and retail operations on site.Lead and motivate a team to deliver exceptional customer service and operational excellence.Manage budgets, monitor financial performance, and drive profitability.Implement and maintain high standards in health, safety, and food hygiene compliance.Innovate and enhance service offerings to meet client expectations and market trends.Build strong client relationships and act as the primary point of contact for all hospitality and retail matters.About YouWe’re looking for a passionate, proactive leader with:Previous experience in hospitality and/or retail management, ideally within a contract catering environment.Strong people management skills and a track record of developing high-performing teams.Excellent communication and organisational skills.Financial awareness and the ability to deliver against budgets.A customer-first mindset with a flair for creating memorable experiences.What We OfferCompetitive salary package.Generous holiday allowance and pension scheme.Training and career development opportunities within a global organisation.Access to exclusive benefits and wellbeing programs.About UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/0907/41983001/52749518/SU #IndependentCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!