Hospitality Placement

Eden Hotel Collection; Cheltenham; On-site; GBP 80,000 - 100,000; Full time

Job summary

Eden Hotel Collection offers university students a unique opportunity for a professional placement in luxury hospitality. This hands-on experience across various departments promotes skill development and confidence in a guest-focused environment, supported by an award-winning team and a culture of care.

Benefits

31 days of leave, increasing to 33 with service

Monthly tips and gratuities shared fairly

Discounts at 800+ retailers

Access to wellbeing resources and fitness videos

Health and wellness plans

Sustainable commuting options

Discounted stays and leisure activities

Employee recognition programs

Free parking and meals on duty

Uniform provided including footwear allowance

Qualifications

• Currently studying for a relevant degree.
• Some guest-facing work experience in hospitality.
• Strong commitment to guest experience.

Responsibilities

• Work in key operational departments like Food & Beverage.
• Participate in bespoke rotational placements across departments.
• Build responsibility in a fast-paced environment.

Skills

Communication

Team-oriented mindset

Professionalism

Enthusiasm for hospitality

Education

Studying a degree in Hospitality, Tourism or Business

Job description

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Named a Top 30 Best Places to Work in Hospitality and winner of Springboard’s Best Employer award – Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels.

This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands-on experience in a quality-led, guest-focused environment.

Who is this for?This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme—whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations.

What you’ll be doingWe offer a structured and flexible experience across key operational departments:

Food & Beverage – Work alongside experienced teams in our award-winning restaurants and brasseries (all holding 2–3 AA Rosettes), delivering exceptional dining experiences.

Bespoke Rotational Placements – For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office.

Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast-paced environment.

What you’ll needTo be successful in this role, you will:

Be currently studying a degree in Hospitality, Tourism, or Business

Have gained some relevant hospitality, guest-facing work experience in the UK

Be committed to delivering a five-star guest experience

Possess strong communication skills and a team-oriented mindset

Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry

What to expect

A full-time role, working a minimum of 40 hours per week across 5 days, Shifts may include early starts from 6:00am and late finishes up to 11:00pm during elements of your placement.

Weekend working is expected, with time off scheduled accordingly

A fast-paced, supportive environment where you’ll be encouraged to grow and take initiative

What’s in it for you?This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you’ll develop practical skills, build your confidence, and work with an award-winning team passionate about quality and guest service.

Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry.

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that valueyourinput.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

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