Hospitality Operations Director: Scale Multi-Site Growth

COREcruitment; Greater London; Presencial; GBP 120.000 - 160.000; Jornada completa

Descripción de la vacante

Ruth Wagstaff Recruitment Ltd is seeking an Operations Director for a growing restaurant group in London. You will lead multi-site operations, shaping the future of the business with hands-on leadership and a focus on guest experience.

You’ll drive operational strategy, build scalable processes, and use data to improve labour, productivity and profitability, while developing senior leaders and sustaining a people-first culture to support long-term growth.

Formación

• Proven experience as an Operations Director or Head of Operations within a multi-site restaurant business.
• Hands-on leadership to support teams on the floor.
• Strong commercial acumen to drive sales and profitability.
• Experience implementing operational systems and processes.
• Track record of coaching and developing leadership teams.
• High standards with focus on guest experience.
• Ambition to lead the next growth stage of a restaurant business.

Responsabilidades

• Lead operational strategy across the estate and drive consistency.
• Build scalable processes without losing brand personality.
• Use data to improve labour efficiency, productivity and margins.
• Develop high-performing leaders with a people-first culture.
• Drive guest experience and maintain quality standards.
• Collaborate with senior leadership on growth plans.

Conocimientos

Ops leadership

Multi-site experience

Commercial acumen

People development

Attention to detail

Guest experience

Descripción del empleo

Ruth Wagstaff Recruitment Ltd is seeking an Operations Director for a growing restaurant group in London. You will lead multi-site operations, shaping the future of the business with hands-on leadership and a focus on guest experience.

You’ll drive operational strategy, build scalable processes, and use data to improve labour, productivity and profitability, while developing senior leaders and sustaining a people-first culture to support long-term growth.