Hospitality Operations and Systems Manager

JR United Kingdom; Slough; On-site; GBP 40,000 - 55,000; Full time

Job summary

Une organisation multi-sites dynamique recherche un Manager des Systèmes d'Hospitalité pour conduire l'intégration des systèmes informatiques et la supervision financière. Le candidat idéal aura une solide expérience en opérations d'hospitalité, en gestion d'équipe et une connaissance des systèmes IT spécifiques. Ce rôle clé nécessitera une approche stratégique pour améliorer la performance opérationnelle et répondre aux exigences de qualité.

Benefits

Package salarial compétitif

Congés annuels généreux

Environnement de travail inclusif

Opportunités de développement professionnel

Accès à des avantages pour le personnel

Qualifications

• Expérience prouvée dans la gestion des opérations en hospitalité.
• Solides compétences en gestion financière.
• Connaissance des systèmes informatiques axés sur l'hospitalité.

Responsibilities

• Diriger et gérer une équipe dans les opérations d'hospitalité et la gestion financière.
• Améliorer l'efficacité opérationnelle et l'expérience client.
• Surveiller la performance financière à travers l'analyse P&L.

Skills

Leadership

Financial Management

Communication

Process Improvement

Tools

Kinetics

Procure Wizard

Agresso

Job description

Social network you want to login/join with:

Hospitality Operations and Systems Manager, slough

col-narrow-left

Client:

Burman Recruitment

Location:

slough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Are you a strategic leader passionate about operational excellence in hospitality? Do you have hands-on experience with systems like Kinetics, Procure Wizard, and Agresso, and a talent for using technology to drive efficiency?

A large multi-site organisation is seeking a Hospitality Systems Manager to oversee administration, IT systems integration, and financial oversight within its fast-paced Hospitality Services function. This is a key role for someone eager to shape service delivery through smart, data-led operations.

Key Responsibilities

• Lead and manage a team across hospitality administration, IT systems, and finance.
• Kinetics (accommodation/event booking)
• Procure Wizard (procurement and stock control)
• Agresso (financial reporting and accounting)
• Monitor financial performance through P&L analysis, invoicing, and budget management.
• Drive process improvements to enhance operational efficiency and customer experience.
• Support service marketing and communications, including event coordination.
• Track and report on sustainability and performance metrics.
• Collaborate across departments to ensure compliance with health & safety standards.

Ideal Candidate Profile

• Proven experience in hospitality, facilities, or campus-based services operations.
• Strong working knowledge of hospitality-focused IT systems (Kinetics, Procure Wizard, Agresso or equivalents).
• Excellent leadership skills, with a track record of team development and performance management.
• Solid financial management capabilities, including reporting and forecasting.
• Strategic and proactive in planning and implementing process enhancements.
• Clear communicator with stakeholder engagement experience.
• A commitment to service quality, sustainability, and innovation.

What’s on Offer

• Competitive salary and staff benefits package
• 37-hour workweek with generous annual leave
• Supportive and inclusive working environment
• Opportunities for professional development and internal progression
• Access to staff perks including wellbeing support, retail discounts, and more