Hospitality Marketing Officer

WADDESDON MANOR; Greater London; On-site; GBP 12,000 - 21,000; Part time

Job summary

A leading heritage and hospitality venue seeks a part-time Hospitality Marketing Officer to enhance their marketing activities across various business areas, including hotels and restaurants. The role requires a creative mindset, proven marketing experience, and a strategic approach to contribute effectively to their commercial success.

Benefits

50% discount in food-to-go outlets

20% discount in gift shop and restaurants

25 days annual leave plus bank holidays

Sick pay for illness

Employer pension contributions up to 10%

Qualifications

• Proven experience of delivering successful marketing campaigns.
• Experience of managing budgets and achieving targets.
• Knowledge of hospitality and events, along with the heritage sector.

Responsibilities

• Develop and implement creative marketing campaigns.
• Contribute to overall marketing and online strategy.
• Impact on sales results and customer feedback.

Skills

Strategic thinking

Creativity

Marketing knowledge

Budget management

Presentation skills

Job description

Hospitality Marketing Officer

The role:

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our website each year. The role of HMO focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).

The HMO is a part-time role of three days a week. The role contributes to our overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.

You'll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company's business:

• The Five Arrows Hotel
• The Bow Pub
• Wine at Waddesdon
• Waddesdon online shop
• Afternoon teas and special food events in Waddesdon's Manor Restaurant

the HMO makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.

You will be a great fit if...

You are a strategic thinker, with a strong creative and innovative background. You'll combine your marketing knowledge and skills with the ability to deliver positive results.

• Proven experience of delivering successful marketing campaigns
• Experience of managing budgets, achieving targets, business reporting and forecasting
• Comprehensive knowledge of hospitality, events, and the heritage sector
• Confident presenting ideas and campaign plans, and can contribute to regular management meetings

Rewards for working with us:

• Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
• Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
• Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.