Hospitality Managers and Supervisors required at Birmingham Venues

TN United Kingdom; Birmingham; On-site; Full time

Job summary

An established industry player is seeking experienced Hospitality Managers and Supervisors for their vibrant football stadium venues in Birmingham. If you have a passion for delivering excellent leadership and creating exceptional experiences for guests, this role is perfect for you! You will oversee hospitality operations, ensuring high standards of service and guest satisfaction on match days. Join a dynamic team and make a significant impact in a fast-paced environment where your leadership skills will shine. This is a fantastic opportunity to be part of an exciting atmosphere while working with a renowned organization in the hospitality sector.

Qualifications

• Minimum one year of hospitality experience in a stadium setting required.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee hospitality rooms and ensure exceptional guest experiences.
• Lead and manage a team for smooth operations on match days.

Skills

Leadership

Communication

Organizational Skills

Education

Hospitality Experience

Job description

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Hospitality Managers and Supervisors required at Birmingham Venues, Birmingham

Client:

Location: Birmingham, United Kingdom

Job Category:

Hospitality

EU work permit required: Yes

Job Reference:

7d565321df2b

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

We are recruiting for experienced Hospitality Managers and Supervisors for our football stadiums in Birmingham. Do you have a passion for delivering excellent leadership? For creating exceptional experiences for guests? Then we need you!

Location: Birmingham City FC and Aston Villa FC

Pay Rates: Starting from £14.50 and can go up to £19.20 depending on your experience, the suite you work in and position.

Availability: You must commit to at least 90% of home fixtures. While match days tend to fall on weekends, we do have midweek fixtures.

Key Responsibilities:

1. Overseeing and managing the hospitality rooms and pass areas on match days.
2. Ensuring exceptional guest experiences and high levels of customer service.
3. Leading and managing a team to ensure smooth operations in hospitality areas.
4. Handling guest concerns or issues in a professional and timely manner.
5. Maintaining high standards of organisation and service delivery.

Requirements:

1. Proven hospitality experience for a minimum of one year within a stadium setting.
2. Strong leadership, communication, and organisational skills.
3. Ability to thrive in a fast paced, high-pressure setting.

Why Work for Compass:

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