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Hospitality Manager - Westminster School

Chartwells

London

On-site

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dynamic hospitality manager to lead their operations in London. This role focuses on delivering exceptional service, managing client relationships, and driving revenue growth while ensuring compliance with company policies. You'll have the opportunity to work within a vibrant team, contribute to strategic goals, and help shape the future of hospitality services. With a commitment to personal and professional development, this position offers a pathway to advance your career in a supportive and diverse environment. Join a company that values your contributions and fosters a culture of inclusivity.

Benefits

Contributory pension scheme
Career Pathways and MyLearning programmes
Digital GP access
Exclusive travel discounts
Food shop discounts
Cinema ticket discounts
Cash rewards
Free wellness classes

Qualifications

  • Experience in hospitality management with a proven track record.
  • Ability to lead teams and manage client relationships effectively.

Responsibilities

  • Provide exceptional service and manage client relationships.
  • Drive hospitality operations and encourage revenue growth.

Skills

Hospitality management experience
Excellent communication skills
Sales growth and retention
Commercial awareness
I.T & computer literate

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

What you'll be doing:

To provide exceptional service to our clients. Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.

Drive the hospitality operations to exceed customer requirements. Generate new sales leads and actively encourage revenue growth across the department with a focus on profit maximisation.

Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to your direct reports, line manager and Leadership teams, in line with the Compass vision, values and overall business strategy.

Who you are:

  • Hospitality management experience, with demonstrated ability to lead teams to deliver results
  • Experience of working within brand guidelines to deliver results
  • Experience in highly commercial and price sensitive markets
  • Excellent communication and presentation skills
  • Track record of growing sales and retaining business
  • Foodservice or similar background
  • Previous budget management and/or profit & loss responsibility
  • Ability to communicate effectively to senior stakeholders
  • Can demonstrate commercial awareness
  • I.T & computer literate

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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