Hospitality Manager Monday Friday - Daytimes- NW London -

Mise en Place London; London; On-site; GBP 40,000 - 45,000; Full time

Job description

Job Description

Hospitality Manager bespoke Catering Company - Monday Friday - Daytimes - NW London - Nutritionally balanced catering & wellness solutions for corporate teams & events. May/June 25

The Company:

Our client is an award-winning, female-led company redefining workplace wellbeing through food currently have an exciting opportunity for a dedicated and energetic Head of Service.

Role Details:

As the head of service you will be responsible to oversee and manage all aspects of hospitality and operations within the food service environment. This is a hands-on leadership role that requires a highly organized individual to manage inventory, food quality, team coordination, and operational reporting. The ideal candidate will be experienced, proactive, and have a keen eye for detail. This is a demanding but rewarding role that requires someone with strong management skills and a passion for ensuring top-notch customer service while maintaining a clean, safe, and well-maintained environment for staff.

Key Responsibilities:

1. Hospitality & Operations Leadership:
2. Health & Safety Compliance:
   • Implement and monitor workplace health and safety regulations, ensuring all staff adhere to safety protocols.
   • Conduct risk assessments regularly and ensure the team follows food safety and hygiene standards.
3. Team Leadership & Coordination:
   • Lead and supervise the hospitality team, assigning duties and ensuring smooth operations in all service areas.
   • Oversee the cleanliness and organisation of the workplace, ensuring both staff and guests are in a safe and well-maintained environment.
   • Organise and oversee training programs to enhance team members' skills in cleaning procedures, safety standards, and hospitality operations.
4. Food Safety & Hygiene:
   • Ensure all food handling, storage, and preparation adhere to strict hygiene and safety regulations.
   • Perform regular checks on food preparation items, allergen labeling, and operational compliance.
5. Familiarity with Company Culture & Menus:
   • Understand and promote the company’s hospitality culture, maintaining high standards in food presentation and customer service.
   • Monitor the quality of food and beverages, ensuring that items such as porridge, fruit salad, and other breakfast offerings meet the brand's expectations.
6. Inventory & Stock Management:
   • Oversee daily inventory of key ingredients and manage stock levels.
   • Coordinate delivery checks and manage waste, ensuring the accuracy of reporting across all locations.
   • Work with suppliers to ensure stock requirements are met, including regular ordering of essential items.
   • Maintain accurate records of inventory and communicate stock needs to management.
7. Operational Reporting & Communication:
   • Prepare daily operational and waste reports for senior management.
   • Track popular dishes, customer preferences, and suggest improvements based on performance data.
   • Provide daily inventory updates and communicate any shortages or necessary orders to key stakeholders.

About You:

• Energetic and dynamic, able to thrive in a fast-paced environment with plenty of Initiative.
• Polished - excellent written and spoken English absolutely essential for this role.
• Attention to detail and used to dealing with people at all levels.
• Minimum 8 years of experience in a premium fine dining restaurant or high-end hospitality management role.
• Strong leadership skills and a hands-on approach to managing teams.
• Extensive knowledge of health and safety standards in the food service industry.
• Excellent communication skills, with the ability to manage and motivate staff effectively.
• High attention to detail and organisational skills.
• Strong knowledge of food safety, allergen management, and inventory control.

Salary and Benefits:

• Starting salary £40k / 45,000.
• Fast-paced and exciting work environment.
• Opportunity to make a direct impact on daily operations and team success.
• Work with a dynamic and supportive team, with a focus on food quality, service, and hospitality standards.
• Free breakfasts and lunches provided.
• Wellness perks.

If you're a highly experienced, detail-oriented, and energetic leader with a strong background in hospitality, food service, and operational management, we'd love to hear from you!

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