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Hospitality Manager

Vacherin Ltd.

London

On-site

GBP 25,000 - 45,000

Full time

22 days ago

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Job summary

An established industry player seeks a Hospitality Manager to lead a dedicated team in delivering exceptional food and service experiences. This role offers a unique opportunity to manage hospitality operations, ensuring high standards are met while fostering a supportive environment for staff development. With a focus on client satisfaction and quality service, you'll play a key role in shaping memorable events. Join a company that values hard work and offers a comprehensive benefits package, including career growth opportunities and wellness programs. If you're passionate about hospitality and ready to make an impact, this is the perfect role for you.

Benefits

Contributory pension scheme
Career Pathways and MyLearning programmes
Digital GP access
Healthcare benefits
Travel discounts
Grocery discounts
Cinema ticket discounts
Cash rewards
Wellness classes
Discount sharing with family

Qualifications

  • Strong experience in hospitality management and food service delivery.
  • Ability to train and manage a team effectively.

Responsibilities

  • Ensure client expectations for food and service are met consistently.
  • Monitor service quality and provide feedback to staff.
  • Conduct staff training and performance management.

Skills

Hospitality Management
Food Service Standards
Performance Management
Training and Development
Health and Safety Standards

Education

Degree in Hospitality Management
Relevant Certifications

Job description

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospitality Manager to work with us.

This is a Monday - Friday position with working hours from 7.30am to 4pm or 8.30am to 5pm - flexible depending on the demands of the business with occasional events in the evening with paid over time although no late finishes!

Key Responsibilities:

  1. Ensure that the client expectations of hospitality food and food service are consistently delivered in line with the CH&CO brand.
  2. Ensure full briefings are given to all staff regarding events, detailing food and food service standards to ensure that the staff are fully aware of the client requirements and their role in delivery.
  3. Continually monitor the service and food provided at events and where necessary give feedback to the Hospitality Supervisor/service team to ensure the food and service is of the highest quality and in line with client requirements and the CH&CO style.
  4. Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate CH&CO manual.
  5. Provide effective day to day performance management to all Hospitality staff.
  6. As directed by the GM provide induction, initial skills and on the job training for all Hospitality staff to ensure the service is delivered in line with client expectations and CH&CO standards.

The hospitality is a small team with additional support provided on busier days so this can be a very hands on role.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2502/48819001/52720504/SU #Vacherin

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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