Hospitality Manager

Compass Group UK; Hinxton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Hospitality Manager for its Hinxton Hall Conference Centre. The role involves delivering exceptional service at various events, team leadership, and overseeing staff training. Ideal candidates will have previous leadership experience in hospitality, excellent communication skills, and a passion for exceptional customer service. This full-time position offers benefits like free meals and career development programs.

Benefits

Free meals

Onsite free car parking

Contributory pension scheme

Career development programs

Digital GP access

Exclusive travel discounts

Groceries discounts

Cinema ticket discounts

Cash rewards for spending

Free wellness classes

Qualifications

• Previous leadership or supervisory experience in hospitality or catering.
• Excellent communication and organizational skills.
• A positive attitude with a drive to lead others.

Responsibilities

• Delivery of various conference and events on site.
• Act as a link between front of house teams and managers.
• Assist with staff training and development.

Skills

Exceptional customer service

Leadership experience

Communication skills

Organizational skills

Team motivation

Adaptability

Job description

Overview

Job Title: Hospitality Manager. Location: Hinxton Hall Conference Centre. Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime). Contract: Full-Time, alternate shift pattern (07:00 - 15:30 & 12:30 - 23:00 approx.), 5 out of 7 days per week.

Responsibilities

• Delivery of the various conference, events and functions that take place on site.
• Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery.
• Assist with staff training and development.
• Take ownership of key admin and paperwork tasks related to the event you are leading.
• Step in as the main point of contact during the Manager’s absence.
• Uphold and represent the Compass Group UK&I brand professionally at all times.

The Ideal Candidate

• Someone passionate about delivering exceptional customer service.
• Previous leadership or supervisory experience in a similar hospitality or catering role.
• Excellent communication and organisational skills.
• A positive, can-do attitude with a drive to develop and lead others.
• Experience in managing and motivating teams.
• Adaptable and ready to embrace new challenges.

Benefits

• Free meals
• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2409/41077001/52709889/SU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!