Hospitality Lodge Assistant

Sodexo; Buckler's Park; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

£14.05 per hour

Sodexo Discounts Scheme

Wellbeing/app benefits

Training and uniform provided

Job summary

Sodexo is seeking a Hospitality Lodge Assistant for Wellington College in the UK. You will deliver high-quality hospitality for VIP and student events, supporting lounges and dining services in a premium school environment.

The role requires flexibility to work around Lodge events, including evenings and weekends. Prior hospitality experience and a customer-focused approach are preferred.

Qualifications

• Experience in hospitality, catering or customer service.
• Passion for delivering excellent customer experiences.
• Professional presentation and hygiene.
• Ability to work independently and as part of a team.
• Excellent communication and attention to detail.

Responsibilities

• Provide professional hospitality service during Lodge events.
• Assist with setup and preparation for lunches, dinners and events.
• Assist with food preparation and presentation to Sodexo standards.
• Serve students, staff and guests in a friendly, professional manner.
• Support formal and fine-dining events with high presentation standards.
• Maintain food safety procedures and allergen awareness.
• Ensure correct portion control and presentation.
• Keep Lodge and service areas clean and organized.
• Complete cleaning duties as per schedule.
• Maintain high standards of personal hygiene and presentation.
• Build positive relationships with students, staff, guests and stakeholders.
• Report maintenance issues or concerns promptly.
• Support events outside standard hours when required.

Skills

Hospitality experience

Customer service

Professional presentation

Teamwork

Communication

Attention to detail

Job description

Hospitality Lodge Assistant

Location: Wellington College
Pay: £14.05 per hour
Contract: Permanent
Working Pattern: Shift pattern dependent on Lodge events - flexibility required

About the Role

At Sodexo, we're looking for a Hospitality Lodge Assistant to join our team at the prestigious Wellington College.

Working within the College's Lodge, you'll help deliver a high-quality, professional hospitality service for a range of special events, including Headmaster's lunches and dinners, student dining occasions and other VIP and fine-dining events throughout the academic year.

This is a fantastic opportunity for someone who takes pride in delivering exceptional service and enjoys working in a professional, high-end hospitality environment.

No two days will necessarily be the same, and you'll play an important role in ensuring every event runs smoothly and our guests receive a warm, professional and memorable experience.

What You'll Do

• Provide professional and welcoming hospitality service during Lodge events.
• Support the setup and preparation of the Lodge for lunches, dinners and special events.
• Assist with the preparation and presentation of food to Sodexo standards.
• Serve students, staff and guests in a professional and friendly manner.
• Support formal and fine-dining events, ensuring excellent standards of presentation and service.
• Maintain awareness of food allergens and follow all food safety procedures.
• Ensure correct portion control and presentation standards are maintained.
• Keep the Lodge, service areas and equipment clean, organised and ready for use.
• Complete cleaning duties in line with the Lodge cleaning schedule.
• Maintain high standards of personal hygiene and professional presentation.
• Build positive relationships with students, staff, guests and College stakeholders.
• Report any maintenance issues, incidents or concerns promptly.
• Support special events and occasional functions outside standard working hours.
• Carry out any reasonable duties requested by the Hospitality Manager to support the smooth running of the Lodge.

What We're Looking For

We're looking for someone who is passionate about hospitality and takes pride in providing excellent customer service.

You’ll ideally have:

• Previous experience within hospitality, catering, restaurants or customer service.
• A genuine passion for delivering excellent customer experiences.
• A professional, friendly and confident approach.
• High standards of personal presentation and hygiene.
• The ability to work independently and as part of a team.
• Excellent attention to detail.
• The ability to remain calm and professional during busy events.
• A flexible approach to working hours, as shifts will be dependent on Lodge events.
• Good communication skills and a positive attitude.

A Food Hygiene Certificate is desirable but not essential, as training can be provided.

Working Hours

The working pattern for this role will dependent on Lodge events, including lunches, dinners and special functions.

Because of the nature of the role, flexibility is essential, and you may occasionally be required to work outside standard daytime hours to support evening events.

Your shift pattern will be discussed with you as part of the recruitment process.

What We Offer

Working with Sodexo is more than just a job - it's a chance to be part of something greater.

You’ll join a supportive team at one of the UK's leading independent schools and have access to a range of benefits, including:

• £14.05 per hour
• Sodexo Discounts Scheme - great deals for you, your friends and family
• Employee Assistance Programme providing wellbeing, financial, legal and emotional support
• Access to a wellbeing app with rewards for healthy living and a 24/7 virtual GP
• Sodexo Retirement Plan and Life Assurance
• Cycle to Work Scheme
• Ongoing learning and development opportunities
• Volunteering opportunities
• Full training and uniform provided

Why Join Us?

This is an exciting opportunity to work in a premium hospitality environment where attention to detail, presentation and customer service really matter.

If you enjoy creating memorable experiences, take pride in your work and would like to develop your hospitality career within a prestigious school environment, we'd love to hear from you.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children. This role will require appropriate screening, including checks with past employers and the Disclosure and Barring Service (DBS).