Hospitality Experience Leader (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a General Manager to lead their dynamic team in Cardiff. This role emphasizes creating a positive work culture while delivering exceptional guest experiences. You'll coach and develop your team, manage financial aspects, and drive performance to ensure success. With a commitment to inclusivity and personal growth, this position offers a fantastic opportunity to make a significant impact in the hospitality sector. Join a company that values individuality and diversity, where your contributions are recognized and celebrated.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off food outside work

26 weeks full pay for expectant parents

Recognition program

Pension schemes

Gym memberships

Long service awards

Qualifications

• Strong financial skills including budgeting and inventory management.
• Experience in creating a positive and inclusive work culture.

Responsibilities

• Inspire and lead the team to deliver exceptional service.
• Drive restaurant performance and achieve outstanding results.

Skills

Team Leadership

Financial Management

Guest Experience Management

Problem Solving

Training and Development

Education

Experience in Hospitality Management

Relevant Certifications

Job description

Social network you want to login/join with:

Hospitality Experience Leader (Hiring Immediately), Cardiff

Client:

wagamama

Location:

Cardiff, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection, embracing the 'be you, be wagamama' philosophy. We are seeking a General Manager to lead our team and continue our journey of nourishing both body and soul.

The role |

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to reach their full potential while driving restaurant performance and achieving outstanding results.

If you |

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Are committed to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, either directly or through your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on team building and development, from recruitment to ongoing training, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, capable of quick thinking and decision-making.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend through our recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.