Hospitality / Events Supervisor - London

Baxterstorey; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering service provider in Camden Town seeks a Catering Supervisor to oversee operations, monitor staff performance, and deliver exceptional service during events. Candidates should have supervisory experience, strong communication skills, and a passion for food. Benefits include 28 days of holiday, bespoke training, and various discounts.

Benefits

28 days holiday

Bespoke training and development

Pension

Discounts from Perkbox

Qualifications

• Experience in a supervisory or Team Leader role in contract catering or hospitality.
• Excellent supervisory and communication skills.
• Events and fine dining experience mandatory.

Responsibilities

• Provide leadership and guidance to all team members.
• Monitor work of staff and conduct appraisals.
• Run evening and day events in line with client expectations.

Skills

Supervisory skills

Communication skills

Analytical problem solving

Customer service passion

Job description

Take responsibility for the catering operation in line with Company policies, Client requirements and financial constraints.

Key Responsibilities:

• Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
• Work with the line manager to monitor the work of all the staff and carry out appraisals, recognize training needs and potential as appropriate.
• Run evening and day events in line with client expectations and deliver high standards of the service.
• Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
• Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

Requirements:

• Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
• Possess excellent supervisory and communication skills
• Events and fine dining experience mandatory
• Able to demonstrate your analytical approach to problem solving
• Have the ability to display a real passion for food and customer service

Benefits:

• 28 Days holiday inclusive of bank holidays
• Bespoke training and development
• Pension
• Discounts available from Perkbox app, from high street shops to holidays and cinemas

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.