Hospitality & Event Coordinator

Jockey Club Experiences; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

23 days holiday

Birthday off

Medicash

Free meals

Holiday buy-back

Perks at Work

Gym membership

Eye tests

Flexible working

Maternity pay

Paternity pay

Job summary

Jockey Club Experiences invites you to join as Hospitality & Event Coordinator, shaping premium hospitality for some of the UK’s most iconic racecourses, including Cheltenham. You’ll coordinate race day hospitality, liaise with clients and agents, and manage high-standard event documentation and ticketing.

Bring a passion for delivering exceptional experiences, meticulous attention to detail, and strong organisational and communication skills.

Qualifications

• Previous experience in events and a genuine passion for delivering exceptional experiences.
• High degree of accuracy and attention to detail in your work.
• Strong organisational skills, with the ability to manage competing priorities, work independently and meet deadlines.
• Flexible, proactive and motivated approach, with excellent communication and relationship-building skills.
• Ability to remain calm under pressure and adapt to changing demands, including working additional hours and weekends during peak event periods.

Responsibilities

• Coordinating and delivering race day hospitality alongside our experienced team.
• Managing hospitality administration, from table plans to dietary requirements, ensuring seamless coordination between catering and operations teams.
• Creating client documentation and event materials.
• Liaising with clients and agents to ensure every detail is planned and delivered to the highest standard.
• Distributing ticketing and event information in a timely and accurate manner.
• Coordinating bookings and arrangements with external suppliers.
• Supporting the wider Hospitality and Sales teams across a variety of projects and events.
• Having the opportunity to support events at other racecourses across the portfolio.

Skills

Event coordination

Client liaison

Attention to detail

Organisational skills

Communication

Job description

Job Title:

Hospitality & Event Coordinator

Contract Type:

Full time, Permanent Role

THE PURPOSE

Join Jockey Club Experiences as a Hospitality & Event Coordinator and immerse yourself in the world of premium sports experiences, events and entertainment. As a market leader in horse racing hospitality, Jockey Club Experiences creates unforgettable moments at some of the UK’s most iconic racecourses, including Cheltenham, Aintree, Epsom Downs, and Newmarket.

YOU’LL BE DOING

• Coordinating and delivering race day hospitality alongside our experienced team.
• Managing hospitality administration, from table plans to dietary requirements, ensuring seamless coordination between catering and operations teams.
• Creating client documentation and event materials.
• Liaising with clients and agents to ensure every detail is planned and delivered to the highest standard.
• Distributing ticketing and event information in a timely and accurate manner.
• Coordinating bookings and arrangements with external suppliers.
• Supporting the wider Hospitality and Sales teams across a variety of projects and events.
• Having the opportunity to support events at other racecourses across the portfolio.

YOU’LL HAVE

• Previous experience in events and a genuine passion for delivering exceptional experiences.
• A high degree of accuracy and attention to detail in your work.
• Strong organisational skills, with the ability to manage competing priorities, work independently and meet deadlines.
• A flexible, proactive and motivated approach, with excellent communication and relationship-building skills.
• The ability to remain calm under pressure and adapt to changing demands, including working additional hours and weekends during peak event periods.

YOU’LL RECEIVE

We care for our people, and it shows:

• 23 days of holiday plus bank holidays and your birthday off
• Learning and development opportunities across Compass Group
• Relaxed dress code - dress for your day
• Medicash healthcare plan (including up to 4 dependents)
• Free meals every shift
• Holiday buy-back scheme (up to 10 days)
• Perks at Work discounts platform
• Corporate gym membership (20% off)
• Free eye tests and contribution towards lenses
• Flexible working policy
• Enhanced Maternity pay (18 weeks at 90% base pay + 21 weeks at SMP)
• Enhanced Paternity pay (2 weeks at full pay)

At Jockey Club Experiences, we’re proud to foster a workplace that values diversity and promotes inclusion. We believe our differences are our greatest strengths, fuelling creativity, innovation, and success.

Our team’s diverse backgrounds and perspectives enrich our work, and we’re committed to providing equal opportunities and ensuring all voices are heard. We welcome candidates from all walks of life to join us in creating a supportive and equitable environment where everyone can excel and collaborate.

Join us in our mission to build a more diverse and inclusive world, working alongside some of the UK’s most innovative and beloved brands. Together, we can achieve anything.