Hospitality (Day)

Maria Mallaband Care Group Ltd; Reigate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Simply Health

Early Pay

Benefits platform

Tastecard discount

Free criminal record checks

Nest pension

Flexible working patterns

Cycle to work

Service recognition

Training & development

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Job summary

Maria Mallaband Care Group Ltd is seeking an Hospitality Assistant to manage dining room service for residents, delivering meals with a friendly approach and maintaining a welcoming atmosphere for visitors.

The role emphasizes caring discretion, strong communication, and the ability to work both in a team and independently to ensure smooth meal services and high hygiene standards throughout the day.

Qualifications

• Caring nature and compassionate approach to residents.
• Excellent communication with residents, visitors and colleagues.
• Ability to work well in a team and independently.
• Flexible attitude to meet residents’ needs and dining schedules.
• Experience in catering or hospitality is desirable but not essential.
• Tidy, hygienic work habits and attention to cleanliness.

Responsibilities

• Provide a professional but relaxed atmosphere in the dining room and ensure efficient food service for residents and visitors.
• Deliver prepared food from kitchen to dining areas and serve meals in a friendly manner.
• Ensure refreshments are available and dining spaces are well maintained for each service.
• Set up tables, keep work areas tidy and prepare food areas for the next service, upholding high hygiene standards.

Skills

Caring nature

Strong communication skills

Teamwork & independence

Flexibility

Customer service

Job description

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Become a Key worker and make a difference

*Apprenticeship opportunities available

About You

Our ideal Hospitality Assistant will have the following skills and values:

• Caring nature.
• Strong communication skills.
• Ability to work as part of a team and individually.
• Flexibility and be able to adapt to the needs of Residents.
• Experience of working in a catering service in a similar environment is desirable but not essential.
• Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
• Ensure refreshment is always available
• Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene

Experience:

• Ideally some experience working in a busy restaurant/hospitality or catering
• Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents
• Team player, self-motivated, proactive and flexible

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.