Hospitality Coordinator

Off to Work; Greater London; On-site; GBP 30,000; Full time

Job summary

A dynamic hospitality service provider is seeking a Hospitality Coordinator to manage day-to-day operations. Responsibilities include coordinating food and beverage services, handling bookings, and ensuring excellent customer service in a fast-paced environment. Ideal candidates will have strong organisational skills and a passion for delivering great service.

Qualifications

• Experience in an administrative or coordination role.
• A passion for excellent customer service.
• Clear, confident communication skills.

Responsibilities

• Manage daily hospitality operations and support the wider team.
• Handle hospitality bookings via email, Microsoft Teams, and phone.
• Organise room bookings and coordinate food and beverage orders.

Skills

Customer service

Organisational skills

Communication skills

Attention to detail

Time management

Tools

Microsoft Teams

Excel

Job description

Social network you want to login/join with:

Hospitality Coordinator

£29,064.96 per annum (13.92 per hour)

Monday to Friday - 40 hours per week

Surrey

Are you a friendly, organised, and adaptable individual who thrives in a fast-paced environment? We’re looking for a Hospitality Coordinator to join our dynamic team and take ownership of the day-to-day administration and coordination for a very busy hospitality operation.

About the Role

As our Hospitality Coordinator, you'll play a vital part in delivering seamless service across all hospitality functions. You’ll be the go-to person for booking enquiries, coordination of food and beverage services, and ensuring everything runs smoothly behind the scenes.

Key Responsibilities for Hospitality Coordinator

• Manage daily hospitality operations and support the wider team
• Handle hospitality bookings via email, Microsoft Teams, and phone
• Organise room bookings and coordinate food and beverage orders
• Be the first point of contact for all booking-related enquiries
• Manage allergen information and prepare accurate allergen labels
• Collaborate closely with chefs, service teams, and other departments
• Create detailed daily event schedules using Excel
• Coordinate dietary needs and allergen information for large events
• Assist with quoting and planning for larger-scale events
• Provide general administrative support and assist with ad-hoc projects

What We’re Looking For

• Experience in an administrative or coordination role
• A passion for excellent customer service
• Clear, confident communication skills
• Strong organisation and time management
• Impeccable attention to detail
• Reliability, integrity, and a positive team attitude