Hospitality Assistant - Weekends

TN United Kingdom; South Chailey; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a passionate Hospitality Assistant to enhance the dining experience for residents in a retirement village. This role involves working weekends in a vibrant onsite restaurant/bar, where you will warmly greet residents, assist with seating, and ensure exceptional service during meal times. If you have a customer service background and enjoy creating a welcoming atmosphere, this position offers a rewarding opportunity to make a difference in residents' lives. Join a team that values compassion and dedication, and enjoy benefits like enhanced annual leave and wellbeing days.

Benefits

Pension Scheme

Enhanced Annual Leave

Birthday Leave

Rewards Schemes

Volunteering Days

Wellbeing Days

Qualifications

• Previous experience in a hospitality setting preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet residents warmly as they arrive at the dining area.
• Take food and beverage orders accurately and efficiently.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Education

Experience in Hospitality

Job description

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Client:

Location:

South Chailey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0bca3dc39157

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Gradwell Park is looking for a Hospitality Assistant to work weekends within our onsite restaurant/bar. The ideal candidate will be able to work both Saturday and Sunday and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.

As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.

Responsibilities:

• Greet residents warmly as they arrive at the dining area
• Assist residents with seating and provide menus
• Take food and beverage orders accurately and efficiently
• Serve meals and beverages in a timely manner
• Ensure that residents' dietary preferences and restrictions are accommodated
• Clear tables and reset them for the next service
• Provide friendly and attentive service to residents throughout their meal
• Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
• Handle residents' concerns or special requests with professionalism and courtesy
• Maintain cleanliness and organization in the dining area

Requirements:

• Previous experience in a hospitality setting or in a customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail
• Compassionate and patient demeanour
• Knowledge of food safety and sanitation guidelines
• Must be over 18 years old

In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!