Hospitality Assistant Manager | Lead Team & Guests

Bella Italia; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive package

Quarterly bonus

Tronc

Discounts on food & drink

Friends & family discounts

Fully funded apprenticeships

Employee wellbeing programme

Wages before payday

Discounted gym memberships

Exclusive savings on experiences

Job summary

Bella Italia in Birmingham is seeking an Assistant Manager to lead a busy team with warmth, energy and a passion for guest experience. You will coach staff and deliver memorable hospitality in a fast-paced environment.

You’ll drive performance, ensure safety and compliance, and help the brand reach its goals while creating a supportive, inclusive team culture for guests and colleagues alike.

Qualifications

• Experience in hospitality management or guest-facing leadership roles.
• Strong focus on guest experience and staff development.
• Commercial awareness and ability to drive team performance.

Responsibilities

• Deliver an unforgettable guest experience with warmth, energy and great food.
• Drive performance and work to achieve restaurant and brand goals.
• Inspire and lead your team, creating a fun, motivating environment.
• Ensure safety and compliance, keeping the restaurant legal and smooth.
• Be commercially aware and make smart financial decisions for the business.

Skills

Leadership

Guest experience

Hospitality

Team motivation

Safety & compliance

Job description

Bella Italia in Birmingham is seeking an Assistant Manager to lead a busy team with warmth, energy and a passion for guest experience. You will coach staff and deliver memorable hospitality in a fast-paced environment.

You’ll drive performance, ensure safety and compliance, and help the brand reach its goals while creating a supportive, inclusive team culture for guests and colleagues alike.