Hospitality Assistant - London

Baxterstorey; Camden Town; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality company is seeking a Hospitality Assistant to provide exceptional service at meetings and events. Responsibilities include serving food and drinks, managing hospitality requirements, and ensuring a positive experience for guests. Ideal candidates will have strong communication skills and the ability to work independently. This position offers benefits such as a pension scheme and annual leave.

Benefits

Enrolment into the pension scheme

Up to 20 days annual leave plus bank holidays

Meals provided on shift

Cycle to work scheme

Volunteer day off

Responsibilities

• Clean and polish all cutlery and glasses/crockery for the next event.
• Prepare all hospitality food and beverage requests in a presentable manner.
• Serve guests with a genuine and positive demeanour; ensure service is of the highest quality.
• Work on licensed bars serving alcoholic beverages.
• Assist with deliveries as required.
• Prepare hospitality requirements ensuring all items are available.

Skills

Excellent communication skills

Takes initiative

Excellent time management

Supportive / Team player

Strong presentation skills

Excellent customer care skills

Job description

Overview

As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients at meetings and events. The Hospitality Assistant will support, monitor, and serve all food and drinks to customers/clients/guests and assist with clearing throughout the event, with a strong emphasis on room set up and moving furniture.

Responsibilities

• Clean and polish all cutlery and glasses/crockery for the next event.
• Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
• Work without supervision, taking initiative over duties and tasks without being directed.
• Serve guests with a genuine and positive demeanour; ensure service is efficient and of the highest quality.
• Work on licensed bars serving alcoholic beverages.
• Assist with deliveries as required.
• Prepare hospitality requirements ensuring all items are available; report any shortages to your line manager.
• Ensure linen and equipment hired for an event are counted and packed away for collection after the event.
• Excellent communication skills.
• Takes initiative.
• Excellent time management.
• Supportive / Team player.
• Strong presentation skills.
• Excellent customer care skills.
• Baxterstorey are looking for Hospitality Assistant to join the team at 45 Gresham Street, located close to St. Paul Cathedral. 45 Gresham Street is a venue with a suite of period rooms providing an elegant backdrop to any meeting or event.

Benefits

• Enrolment into the pension scheme.
• Monday to Friday shifts.
• Up to 20 days annual leave plus bank holidays.
• Access to everyday discounts and communication portal.
• Employee assistance programme.
• Meals provided on shift.
• Overtime shifts available.
• Annual celebration event.
• Cycle to work scheme.
• Your birthday off to celebrate in style.
• A day off to volunteer / give back to the charity of your choice.