Hospitality Assistant

Compass Group PLC; Tees Valley; On-site; GBP 1,240,000 - 1,653,000; Part time

Job summary

Compass Group PLC, operating as Chartwells in the education sector, is recruiting a Hospitality Assistant (Zero Hours) on a permanent casual basis contracted to 0 hours per week. The role focuses on guest greeting, service, menu knowledge, and upholding brand standards while complying with hygiene and safety rules.

Candidate must enjoy delivering excellent service in a fast-paced environment and be prepared to work across a 5 out of 7 shift pattern across 42.6 weeks per year, with pre-employment

Responsibilities

• Greeting and looking after guests to ensure they leave delighted.
• Serving customers with a seamless, personalised experience.
• Knowing the menu and making confident recommendations to guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling and Hygiene standards.
• Adhering to Health & Safety regulations.
• Delivering outstanding service with a smile and pride.
• Taking initiative to benefit customers and the team.
• Communicating effectively with colleagues to support service.

Skills

Guest service

Communication

Team player

Job description

We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Hospitality Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here’s an idea of what your shift patterns will be: 5 out of 7 days Please note: This role is contracted to 42.6 weeks per year Could you bring your spark to Chartwells? Here’s what you need to know before applying: Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.