Hospitality Assistant

ExtraCare Charitable Trust; Sutton; On-site; GBP 17,000 - 21,000; Part time

Job summary

ExtraCare Charitable Trust is recruiting a part-time Hospitality Assistant to join our New Oscott Retirement Village team. The role focuses on delivering friendly, responsive service to residents and guests, with responsibilities in front-of-house areas and occasional kitchen support.

This position offers £13.45 per hour for 10 hours per week, with shifts covering Bistro and Bar. The successful candidate will have strong customer service skills, experience in hospitality, and the ability to work

Qualifications

• Excellent customer service and communication skills.
• Team player with a collaborative approach.
• Previous hospitality experience in front of house.
• Flexible to support in the kitchen when required.

Responsibilities

• Processing orders, providing excellent customer service to our residents and guests
• Serving guests, coffees, teas, drinks, snacks and meals
• Covering shifts for sickness, absence and busy periods
• Clearing tables and ensuring the hospitality areas are always presentable

Skills

Customer service

Communication

Team player

Hospitality experience

Front of house

Flexible

Job description

The ExtraCare Charitable Trust are recruiting for a Hospitality Assistant on Part-Time 10 hours Contract, to join our friendly team, based at our New Oscott Retirement Village

If you have excellent customer service skills and some previous hospitality experience, come and join our friendly team at our New Oscott Retirement Village and support the village’s commitment to delivering ExtraCare’s mission of “better lives for older people”

Role Details

• Position: Hospitality Assistant
• Contract: Permanent - Part-Time
• Rate: £13.45 per hour
• Hours: 10 hours per week (6 hours Bistro & 4 hours Bar)
• Location: New Oscott Retirement Village

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme. You must be able to evidence your Right to Work in the UK.

What will you do as our Hospitality Assistant?

• Processing orders, providing excellent customer service to our residents and guests
• Serving guests, coffees, teas, drinks, snacks and meals
• Covering shifts for sickness, absence and busy periods
• Clearing tables and ensuring the hospitality areas are always presentable

Our ideal Hospitality/Catering Assistant will have:

• Excellent customer service and communication skills
• Team player
• Previous Hospitality experience in front of house
• Flexible to support in the kitchen when required

ExtraCare strives to create a workplace that fully reflects society.

We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

This post will be subject to two satisfactory references, medical clearance and Home Office right-to-work clearance.

Interview Date: Mid September

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all , including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this advertisement early.