Hospitality Assistant

Gather + Gather; Liverpool; On-site; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Great training & development

Life assurance scheme

Employee wellbeing programme

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is seeking a dedicated Hospitality Assistant (Zero Hours) in Liverpool to help deliver a seamless guest experience. You will greet guests, serve customers, and provide personalised recommendations while upholding brand standards.

As a casual 0-hour role, you will join a team that values development, wellbeing, and career progression. Customer focus, reliability, and a positive attitude are essential to thrive in this environment.

Qualifications

• Provide outstanding customer service and personal guest attention.
• Demonstrate clear communication with guests and colleagues.
• Show initiative and ability to make decisions in a guest-facing role.
• Be a strong team player and support a positive working environment.
• Maintain composure and performance under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring a seamless personalised experience.
• Being knowledgeable about the menu and making recommendations.
• Representing CH&CO and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Communication

Initiative

Team player

Under pressure

Job description

We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Hospitality Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1410/47661001/52839549/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!