Hospitality Assistant

Compass Group UK; Hereford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality services company in Hereford is seeking a Hospitality Assistant to deliver exceptional customer service. You'll be vital in creating a positive experience for guests while working in a fast-paced environment. Ideal candidates are outstanding service providers who can work under pressure and are excellent team players. This is a permanent casual role contracted for 0 hours per week.

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to make decisions that are right for customers.
• Capability to work under pressure.

Responsibilities

• Greet and look after guests to ensure they go home delighted.
• Serve customers, providing a seamless personalized experience.
• Know the menu and make recommendations.

Skills

Customer service

Team player

Communication skills

Initiative

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Relief coverage

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0108/94540001/52753970/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Location

Hereford, Hereford, HR47DD, United Kingdom

Job Reference: com/0108/94540001/52753970/BU