Hospitality Assistant

Bupa UK; Guildford; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free meal on shift

28 days holiday

Sick pay scheme

Long service rewards

Pension plans

Parental leave

Job summary

Bupa UK at Puttenham Hill House is seeking a Food Services Assistant to help deliver meals and drinks to residents and ensure the dining area is welcoming and tidy.

You will work in a friendly team, provide excellent customer service, follow basic food hygiene, and contribute to a pleasant dining experience for residents and visitors on a part-time, 25‑hour contract with hourly pay around £13.30–£14.30.

Qualifications

• Customer-facing experience with a Basic Food Hygiene Certificate.
• Deliver a high standard of service and maintain a pleasant dining environment.
• Communicate effectively with residents and team members.

Responsibilities

• Provide excellent customer service to residents.
• Ensure high quality food presentation at all times.
• Serve meals and drinks to residents in dining areas and in rooms.
• Clean the dining area to keep it tidy and presentable.
• Serve refreshments outside meal times to residents, relatives and visitors as required.

Skills

Customer service

Basic Food Hygiene

Education

Basic Food Hygiene Certificate

Job description

Job Description

Food Services Assistant

Puttenham Hill House

Carehome.co.uk rating: 9.8/10

Salary: £13.30 - £14.30 per hour depending on experience

Permanent 25 hour contract

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll Help Us Make Health Happen By

• Providing excellent customer service to all our residents
• Ensuring high quality food presentation at all times
• Serving meals and drinks to residents in the dining areas and to their rooms
• Cleaning of the dining area ensuring it’s tidy and presentable
• Serving refreshments outside of meal times to residents, relatives and visitors as required

Key Skills / Qualifications Needed For This Role

Experience in a customer facing environment with a Basic Food Hygiene Certificate, you want to deliver an excellent service to make our residents feel at home. You’ll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Comfortable communicating with others - nothing is too much trouble, you’re always happy to help the wider team, cherishing the little moments with our residents.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

• Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type

Part time

Job Area

Locations:

Puttenham Hill House