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Hospitality Assistant

Queen Mary University of London

Greater London

On-site

GBP 20,000 - 25,000

Full time

7 days ago
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Job summary

Join Queen Mary University of London as a Hospitality Assistant, where you'll play a pivotal role in delivering superb service during events at the Mile End campus. With a focus on hospitality and teamwork, this position offers a dynamic work environment that demands flexibility and customer service excellence. Enjoy competitive pay, a generous benefits package, and a commitment to fostering an inclusive workplace.

Benefits

Access to a generous pension scheme
30 days leave per annum (pro-rata)
Free on-site lunch and hot drinks

Qualifications

  • Previous experience in the hospitality industry is preferred.
  • Clear understanding of food safety regulations and practices.
  • Clean driving license required.

Responsibilities

  • Provide excellent customer service by welcoming and assisting guests.
  • Assist with servicing of food and beverages for events.
  • Maintain cleanliness of the front-of-house environment.

Skills

Customer Focus
Problem Solving
Communication
Professionalism

Job description

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Hospitality Assistant, London Borough of Tower Hamlets

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Client:

Queen Mary University of London

Location:

London Borough of Tower Hamlets, United Kingdom

Job Category:

Other

Online job hunting tools

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EU work permit required:

Yes

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Job Reference:

b33a3d673610

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

About the Role

You will be based in our Mile End Campus and will provide excellent customer service by welcoming, helping and serving guests and ensuring the front-of-house environment is always well kept as well as to assist with servicing of food and beverages for all our events and outlets in our campuses.Please note that this position will require the driving of our Hospitality vehicles, may require standing for long periods of time, and the ability to lift heavy objects. Additionally, availability to work evenings, some weekends, and bank holidays is necessary.

We offer a competitive salary access to a generous pension scheme,level 2 training in Food Hygiene,30 days’ leave per annum (pro-rata for part-time/fixed term). In addition, we offer a range of work life balance and family friendly,free on-site lunch and hot drinks,inclusive employment policies, and campus facilities including an on-site nursery at the Mile End campus.

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About You

  • Previous experience in the hospitality industry is preferred.
  • Clear understanding of food safety regulations and practices.
  • You will be professional, motivated and customer focused. You will be working within a busy environment supporting our Hospitality and Retail departments.
  • Exceptional people skills, both customers facing and with other members of the team.
  • An ability to work calmly under pressure and solve problems quickly and efficiently.
  • Will need to have a clean driving license.
  • You will need to be flexible and available to work weekends and evenings depending on business requirements.

About the Directorate

The Directorate is one of the largest departments within Queen Mary, University of London and is committed to supporting and promoting student wellbeing at the College, and providing the highest standards of estates and facilities across the university, preparing and helping to sustain the University’s working and learning environmental for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.

Details about the Estates and Facilities Directorate can be found at


About Queen Mary

At Queen Mary University of London, we believe thata diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professionaldevelopment opportunities. In addition, weoffer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment toour diverse and inclusive community is embedded in our appointments processes.Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/06/2025 by TN United Kingdom

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