Hospitality Assistant

Lodestone House; Greater London; On-site; GBP 12,000 - 18,000; Part time

Job summary

Compass Group UK&I is recruiting a Hospitality Assistant (Zero Hours) to support Chartwells operations in London on a casual, zero-hours basis. You’ll focus on delivering high-quality guest service and have the opportunity to develop within a leading hospitality group.

You will greet guests, serve with a personalised touch, know the menu, and advise on recommendations while upholding hygiene and safety standards. This role offers flexible hours within a major UK employer.

Qualifications

• No formal qualifications required.
• Experience in food service or hospitality is a plus.
• Flexibility to work zero-hours shifts, including weekends and evenings.

Responsibilities

• Greet guests and ensure they have a memorable experience.
• Serve customers with a personalised, seamless service.
• Be knowledgeable about the menu and make recommendations.
• Represent Compass Group UK&I and uphold a positive brand image.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Guest service

Communication

Teamwork

Problem solving

Job description

We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.

As a Hospitality Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant (Zero Hours) Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0209/90285001/52830836/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!