Hospitality Assistant

Compass Group PLC; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality service provider in the UK is seeking a Hospitality Assistant to deliver exceptional customer service. You will greet and serve guests, ensuring a personalised experience while maintaining the brand's image. Ideal candidates will be passionate about outstanding service and have strong communication skills. This is a full-time position with a 35-hour weekly contract.

Qualifications

• Excellent communication skills and ability to work under pressure.
• Passion for delivering outstanding service and maintaining a positive brand image.

Responsibilities

• Greeting and looking after guests to ensure a delightful experience.
• Serving customers with a seamless and personalised service.
• Knowledgeable about the menu and making recommendations.

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift patterns will be: 4 out of 7 days

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.