Hospitality Assistant

www.findapprenticeship.service.gov.uk - Jobboard; City Of London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality company is seeking a Hospitality Assistant in London to deliver exceptional customer service. Responsibilities include greeting guests, serving, and maintaining hygiene standards. Ideal candidates are passionate about service and able to work under pressure. Benefits include training opportunities, a wellbeing strategy, and regular social events.

Benefits

Comprehensive operational training

Life assurance scheme

Personal development opportunities

Employee Assistance Programme

Social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passion for outstanding service with a positive attitude.
• Ability to take initiative and make customer-focused decisions.
• Capable of working under pressure in a fast-paced environment.

Responsibilities

• Greet and care for guests to ensure they leave delighted.
• Serve customers with a seamless and personalized experience.
• Be knowledgeable about the menu and make recommendations.
• Maintain a positive brand image for Compass Group UK&I.
• Adhere to Food Handling & Hygiene standards.
• Follow Health & Safety regulations.

Skills

Outstanding customer service

Team player

Strong communication skills

Initiative

Job description

We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full-time basis, contracted to 40 hours per week. You will join a team that takes pride in their work — in our food, our brand, and most importantly, our people.

Working with us comes with benefits! We prioritize our people through various benefits and development opportunities:

• Comprehensive operational training and development
• Life assurance scheme
• Personal development and training opportunities — we are passionate about growing our team
• A wellbeing strategy, including access to our Employee Assistance Programme
• Regular social events and communication with leadership
• A holiday purchase scheme
• Access to high street discount vouchers

Here’s an idea of your shift pattern:

• Monday: Full-time (Days)
• Tuesday: Full-time (Days)
• Wednesday: Full-time (Days)
• Thursday: (Details not specified)
• Friday: Full-time (Days)
• Saturday: (Details not specified)
• Sunday: (Details not specified)

As a Hospitality Assistant, you will be part of a passionate and friendly team working in a fast-paced environment. In return, you will have opportunities to progress within a company that invests in its people, celebrates individuality, and recognizes employees who go above and beyond.

Your key responsibilities will include:

• Greeting and caring for our guests to ensure they leave delighted
• Serving customers with a seamless and personalized experience
• Being knowledgeable about the menu and making recommendations
• Representing Compass Group UK&I and maintaining a positive brand image
• Adhering to Food Handling & Hygiene standards
• Following Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for outstanding service, greeting customers with a smile and serving with pride
• Take initiative and make customer-focused decisions
• Be an excellent team player with strong communication skills
• Have a desire to succeed
• Be capable of working under pressure

Job Reference: com/0407/48712001/52748770/BU #Vacherin

CH&CO, part of Compass Group UK&I, is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate the diverse talents, backgrounds, and abilities of our team members, ensuring they feel valued, empowered, and able to thrive — because diversity is our strength!