Hospitality Assistant

Compass Group; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Hospitality Assistant to be the face of their business, delivering outstanding customer service. This full-time role involves working in a dynamic environment where you'll greet guests, serve them with pride, and ensure compliance with food handling and hygiene standards. Join a passionate team that values individuality and recognizes hard work, while enjoying opportunities for personal and professional growth. If you have a passion for hospitality and a desire to succeed, this could be the perfect role for you.

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to take initiative and make decisions that benefit customers.

Responsibilities

• Greet and look after guests to ensure they go home delighted.
• Serve customers and ensure a seamless personalized experience.

Skills

Customer Service

Communication Skills

Teamwork

Initiative

Ability to Work Under Pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full-time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat: Full-time (Days)
• Sun:

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalized experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Restaurant Associates provides brilliant hospitality through our food, drink, and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2201/93351001/52701682/R/BU #SCOT #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!