Hospitality Assistant

www.findapprenticeship.service.gov.uk - Jobboard; Bridgend; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Bridgend is seeking a Hospitality Assistant to join their team. The role involves working in various areas within the hotel operation, providing excellent customer service, and maintaining high standards. Candidates should possess strong communication skills, the ability to learn quickly, and work under pressure. This role offers live-in accommodation and a competitive hourly rate of £12.60.

Benefits

Bi-annual tax-free dividend

Funding for training courses

Occupational sick pay scheme

Discounts on holidays

Pension scheme with contributions

Free employee meals

Qualifications

• Excellent customer service skills are essential.
• Friendly and outgoing personality is necessary.
• Ability to stay calm under pressure is important.

Responsibilities

• Work in various areas within the hotel operation, including Bar, Restaurant, Kitchen, and Housekeeping.
• Assist department heads and learn operational functions.
• Maintain high company standards.

Skills

Excellent customer service skills

Friendly & outgoing personality

Ability to learn quickly

Flexibility under pressure

Attention to detail

Job description

Alfa Leisureplex Group has an opportunity for a Hospitality Assistant to join the team at The Seabank Hotel, Porthcawl.

Hospitality Assistant working hours:

As a Hospitality Assistant, you will work 30 hours per week, including weekends & split shifts, with live-in accommodation and an hourly rate of £12.60 – regardless of age!

Being a Hospitality Assistant:

Your role will be varied, working in various areas within the hotel operation, including the Bar, Restaurant, Kitchen, & Housekeeping. You will work closely with department heads to assist with their needs and learn how each function operates, while maintaining high company standards.

Benefits of being an employee owner:

• Bi-annual tax-free dividend (circa £1,500 FTE in 2024)
• Funding for relevant training courses
• Job security due to our employee-owned status
• Support and continuous development opportunities
• Occupational sick pay scheme
• Discounts on holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Live-in accommodation (location specific)
• Free employee meals whilst on duty
• Pension scheme with company contributions
• Reward and engagement programs

Our ideal candidate:

Essential Skills:

• Excellent customer service skills, friendly & outgoing personality
• Ability to learn quickly
• Flexibility and ability to stay calm under pressure
• Attention to detail

Desirable Skills:

• Experience in a similar role
• Knowledge of travel, tourism, and hospitality industry
• Passion for the industry

The Alfa Leisureplex Group is a highly respected UK coach holiday and hotel company with a turnover of over £70 million. We are the only employee-owned Travel Group in the UK, with brands including Leisureplex Hotels and Alfa Travel. Our mission is to provide high-quality, memorable holidays.

We own and operate 24 hotels across popular seaside locations, with over 2,000 rooms, achieving strong year-round occupancy. Our growth continues as more customers choose to holiday with us each year. As an employee-owned business with nearly 1,000 employee owners, we value our people highly and aim to provide excellent service to our guests.

If you are friendly, positive, passionate, and possess the necessary skills and experience, click ‘apply’ today. We look forward to hearing from you!