Hospitality Assistant

Chartwells; Bedford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in the UK seeks a Hospitality Assistant to deliver exceptional customer service. This full-time role requires strong communication skills, teamwork, and a passion for service. Join a supportive and developing team with opportunities for progression and individual growth.

Benefits

Competitive pay

Learning and development opportunities

Recognition for outstanding performance

Qualifications

• Passion for delivering outstanding service with a smile.
• A desire to succeed in the role.
• Ability to make decisions that benefit customers.

Responsibilities

• Greet and look after guests to ensure a delightful experience.
• Serve customers ensuring a seamless and personalised experience.
• Maintain a positive brand image while complying with health standards.

Skills

Outstanding service delivery

Initiative

Team player

Great communication skills

Ability to work under pressure

Job description

Overview

We\'re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full-time basis, contracted to 40 hours per week. You\'ll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here\'s an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 40 weeks per year.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Candidate / Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About Compass Group UK&I

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Job Reference: com/1609/41031001/52628993/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!