Hospitality and Restaurant manager

Audley Villages; Egham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in hospitality seeks an Operations Manager for their village in Egham. This role involves managing the team to deliver exceptional service, ensuring compliance with procedures, and fostering relationships with owners and customers. The ideal candidate will have substantial experience in hospitality management and a flexible, hands-on approach.

Benefits

Work life balance

Company pension scheme with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Staff rates for guest suites

Excellent learning and development opportunities

Membership access to retail discounts

Access to Healthcare Cash Plan Scheme

Qualifications

• Management experience in a 4* or higher hospitality environment is essential.
• Ability to manage P&L, reconcile costs, procurement, and invoicing.
• Experience in Rota management, recruitment, and staff development.

Responsibilities

• Lead and manage the village team to ensure high-quality service.
• Ensure operational compliance with policies and procedures.
• Act as a deputy for the General Manager in their absence.

Skills

Food and beverage management

Employee relations

People management

Project Management

Cost control

Hosting and customer service

Event planning

Flexible approach

Job description

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Hospitality and Restaurant manager, Egham

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EU work permit required:

Yes

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Job Reference:

c09c05c86c4e

Job Views:

5

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

As our Operations Manager you will be an integral part in the smooth running of Audley villages and you’ll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.

You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities. You will be responsible for ensuring the Village complies with all procedures and policies and you’ll also act as a deputy for the General manager in their absence.

The Ideal Candidate:

• Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must.
• Ability to deal with all employee relations issues professionally and legally.
• Effective experience of people management including Rota management, recruitment, onboarding and staff development.
• Ability to manage own Profit & Loss, controlling costs and deal with procurement and invoicing processes.
• Project Management experience mainly for event planning and management (preferably).
• Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
• Warm, professional and empathetic.

In Return You Will Receive:

• Work life balance
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme