Hospitality and Events Management Graduate Scheme

Quarter Ltd; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

Quarter Ltd is offering an exciting opportunity through their Hospitality and Event Management Graduate Scheme, designed for individuals eager to climb the career ladder in the dynamic hospitality industry. Candidates will engage directly in various operational roles across luxury hotels and restaurants, gaining comprehensive training and experience. This role demands enthusiasm and adaptability, inviting applicants who are keen on providing exceptional customer service while being immersed in a vibrant working environment.

Benefits

Fast-track management scheme

Structured training plan with reviews

Competitive salary and performance bonuses

20% discount at restaurants and bars

Meals provided on duty

Uniform provided

Cycle to work scheme

Qualifications

• Strong business head and professional outlook.
• Passion for customer service essential.
• Willingness to get stuck in with hands-on work.

Responsibilities

• Front of house operations including guest interaction and event preparation.
• Participate in hotel and restaurant management hands-on rotations.
• Involvement in budgeting, forecasting, and team management.

Skills

Customer Service

Team Management

Adaptability

Education

Degree (minimum 2:1)

Job description

Quarter is an independently run company at the forefront of the hospitality industry within Bristol. We are looking for individuals with plenty of charisma to forge their way to the top of our business via our Hospitality and Event Management Graduate Scheme.

Quarteris an independently run company at the forefront of the hospitality industry in Bristol, operating a wide selection of businesses across Clifton, in the heart of the city. Our ever-expanding portfolio currently consists of four boutique hotels, luxury 5* serviced suites, four award-winning restaurants, a highly successful property letting business, a high-spec co-working space and an exclusive and prestigious private members’ club. We also boast a very popular events space in the idyllic Hay-on-Wye in Wales, where we annually run the sell-out festival,‘How The Light Gets In’, celebrating literature, art, philosophy and music, in conjunction with the Institute of Arts and Ideas.

We are looking for individuals with plenty of charisma and enthusiasm to join our community and forge their way to the top of our business via our Hospitality and Event Management Graduate Scheme.

Benefits of the scheme:

• Fast-track management scheme with the intention and opportunity to progress quickly within the company
• Full immersion into the running of a highly successful and expanding company
• A rotation-based scheme, with time spent at each of ourhotels,restaurantsandbars,members’ club,co-working spaceand head office
• The opportunity to work with our sister company at theInstitute of Art and Ideasin London, at the biannual‘How The Light Gets In’festival (run in Hay-on-Wye in May and London in September)
• A comprehensive and structured training plan with regular reviews, as well as additional internal and external training courses
• The chance to develop your leadership, management and customer service skills
• Competitive salary with additional performance based bonus schemes
• Contributory pension scheme
• Sociable and lively work atmosphere with like-minded people
• 20% Employee discount in all our restaurants and bars and a family and friends’ hotel discount.
• Cycle to work scheme
• Meals are provided when on duty
• Uniform is provided

Scheme details:

We are offering you the rare opportunity to get involved in all areas of our company, where you will learn the operations of our diverse businesses. You will be immersed into the company from the very first day, and will gain hands on experience and an insight into all aspects of hotel and restaurant management. This includes front of house operations such as team management, guest interaction and event preparation and execution. In addition, you will dip into back of house operations - from accounting, forecasting and budget management to sales and marketing, group reservations, HR, revenue management, website management and property development.

Festival

In addition to the Bristol-based rotations, you will attend and work at our two‘How The Light Gets In’festivals – one in Hay-on-Wye over the late May Bank Holiday and one in London in September. Accommodation will be provided for the time you are away.

The festival is a great opportunity for you to meet other key members of both Quarter andTVF(our sister company). You’ll provide a supporting role in one of the key festival functions – from running your own bar, to managing the ticket office or motivating and guiding our small army of stewards. It’s a great opportunity for you to get stuck in and show your hospitality skills!

A typical rotation:each rotation is very hands-on, front-facing and spent working alongside our teams in our venues. On a typical day you will find yourself manning the front desk of our hotels, our creative co-working space or our private members club (rotation-dependent!), or serving our lovely customers for events and à la carte service in our restaurants. The events rotation will involve working with our events team to plan and organise a range of private events. As you progress through each rotation, you will begin to work through your graduate training log with the management team, where you will gain insight into management operations such as budgeting, forecasting, team management etc. The graduate training plan for each venue-based rotation also includes spending an allotted couple of days with head office departments such as HR, accounts, marketing and our property management division.

This scheme involves getting stuck in and working shifts including evenings and weekends– it is hospitality after all!

Scheme assessment and support:

Your training will be delivered by the unit managers within each rotation. Each rotation has an agreed training plan with an assessment at the end to ensure that the information has been understood. Following each rotation, you’ll have a review meeting with two of our senior managers – you’ll be able to feedback your thoughts and discuss how the scheme is going.

After six months on the scheme you’ll have a longer review and assessment – this will be used to help support any promotion applications you may choose to go for!

Scheme requirements:

The ideal candidate will have a strong business head and professional outlook, as well as the desire to succeed and the ability to learn and adapt quickly. Although experience in hospitality is not necessary, a passion for customer service and a willingness to get stuck in is essential.

A minimum of a 2:1 in any discipline is required.

For further details on the company, and our graduate scheme, please visit our website http://www.qrter.com/careers/graduate-scheme/

Click APPLY NOW to submit your CV and cover letter.