Hospital Services Manager

NHS Blood and Transplant; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare provider in Birmingham seeks a Hospital Services Manager to oversee stock control and dispatch of blood components. The role involves leadership in managing staff and ensuring compliance with national strategies. Ideal candidates will have relevant qualifications and experience in the NHS, coupled with a strong commitment to quality and patient care. This position offers a supportive work environment with opportunities for professional growth.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Continuous learning and development programs

Qualifications

• Experience and knowledge in managing hospital services.
• Ability to work irregular hours and participate in an on-call rota.
• Willingness to achieve Masters' level qualification.

Responsibilities

• Manage stock control and dispatch of blood to hospitals.
• Ensure validation in a controlled manner to maximize stock.
• Conduct staff management including recruitment and appraisal.

Skills

Leadership and management experience

Understanding of Good Manufacturing Practice

Conflict resolution experience

Experience in validation and development projects

Education

FIBMS/Masters or equivalent experience

Job description

Hospital Services Manager Birmingham

12 months Fixed Term

We’re looking for a skilled Hospital Services Manager to take on a key leadership role in managing the stock control, validation, and dispatch of blood and blood components to hospitals and NHSBT sites in our service area.

Job Summary

In this role you will be responsible for the overall management, stock control and dispatch of blood and components to hospital and NHSBT sites in the area served by the Centre. Your duties will include:-

• Ensuring that all units are validated in a controlled manner and within a time frame to maximise stock availability.
• Ensuring policy, practice and service development is in line with national strategy
• Management and development of Hospital Services (HS) staff, including recruitment, appraisal and performance. Departmental Budget Holder.
• Working as an integral member to the Regional and National Hospital Services Team.
• Collaborating with other HS Managers and from time to time the Strategic Team to develop and support strategies
• Responsibility for cross directorate liaison/working with regards to HS.
• Acting as Duty Hospital Services Manager for site and deputising for Regional HS Manager
  
  

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

You will be required to participate in an on-call out of hours rota, which will include evenings, weekend or public holiday working

About You

Experience and Knowledge

• Leadership and management experience working within NHSBT or a pharmaceutical environment
• Experience of handling employee grievances, conflicts and disciplinaries
• Thorough understanding of working to the rules of Good Manufacturing Practice, Good Laboratory Practice and Total Quality Management
• Understanding of policies, standards and guidelines
• Experience and participation in validation and development projects
• Experience of audit process and requirements
  
  

Qualifications And Training

• FIBMS/Masters OR equivalent experience (see Experience and Knowledge) and a willingness to undertake study to achieve Masters’ level qualification
  
  

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

About Us

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What We Offer

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  
  

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on 5 August 2025

Interviews are anticipated to be held on w/c 18 August 2025 subject to confirmation

For informal enquiries please contact Lesley Butler Regional Hospital Services Manager on

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.