Hospital Receptionist

Trident Healthcare Solutions Limited; Bedford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider seeks a personable Receptionist for a private hospital in Bedford on a minimum 6-month agency contract. The role involves patient interaction, basic HR functions, and maintaining records while ensuring a high level of service. If you have a strong background in reception and HR, we invite you to apply for this immediate opportunity.

Qualifications

• Proven experience as a receptionist in a clinical setting.
• Basic HR knowledge or experience such as recruitment support.
• Ability to manage confidential information.

Responsibilities

• Greet and assist patients, visitors, and staff professionally.
• Manage calls, emails, and appointment bookings.
• Support basic HR functions like onboarding and scheduling.

Skills

Communication

Interpersonal Skills

Organisational Abilities

Attention to Detail

Tools

Microsoft Office

Patient Management Systems

Job description

Receptionist - Private Hospital (Agency Contract)

• Location: Bedford
• Contract: Minimum 6 Months (Agency)
• Pay: £14.00 per hour
• Start Date: Immediate
• Experience Required: Reception + Basic HR Knowledge

Are you an experienced receptionist with a passion for patient care and a solid understanding of HR processes? Trident Healthcare is seeking a professional and personable Receptionist to join a reputable private hospital in Bedford on a minimum 6-month agency contract. This is an excellent opportunity to be part of a supportive team in a fast-paced healthcare environment.

Key Responsibilities

• Greet and assist patients, visitors, and staff with professionalism and warmth.
• Manage incoming calls, emails, and appointment bookings.
• Maintain accurate patient records and handle confidential information.
• Support basic HR functions such as onboarding paperwork, staff scheduling, and maintaining personnel files.
• Liaise with clinical and administrative teams to ensure smooth day-to-day operations.
• Uphold high standards of customer service and patient confidentiality.

Requirements

• Proven experience as a receptionist, ideally in a healthcare or clinical setting.
• Basic HR knowledge or experience (e.g., recruitment support, staff records, compliance).
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficient in Microsoft Office and patient management systems.
• Ability to work independently and as part of a team.

If this role is of interest and you have the experience, please apply and one of the Trident team will be in touch!