Hospital Housekeeping Supervisor

Fortius Clinic; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Fortius Clinic is seeking a Housekeeping Supervisor to lead the daily housekeeping operation across clinical and non-clinical areas, ensuring high standards of cleanliness, hygiene, safety and presentation. You will coordinate the team, monitor performance and promote a patient‑focused environment.

The role requires supervising shift cover, enforcing infection prevention and control procedures, and escalating issues to management as needed.

Qualifications

• Experience supervising housekeeping in clinical and non-clinical areas.
• Knowledge of healthcare cleaning standards and IPC procedures.
• Ability to train and develop staff; guide and support team.
• Flexibility to cover a 24/7 operation including weekends/bank holidays.

Responsibilities

• Supervise daily activities of the Housekeeping Team across clinical and non-clinical areas.
• Allocate duties, cleaning schedules and workloads according to priorities.
• Ensure adequate cover during each shift and cross-cover between OPD areas when required.
• Monitor staff attendance, punctuality, and uniform compliance; manage rotas.

Skills

Team supervision

Shift planning

Infection control

Quality checks

Stock control

Job description

To supervise and coordinate the daily housekeeping operation, ensuring that all clinical and non-clinical areas are maintained to the required standards of cleanliness, hygiene, safety and presentation.

The post holder will lead and support the Housekeeping Team, monitor cleaning performance, ensure compliance with healthcare cleaning standards and Infection Prevention and Control (IPC) procedures, and promote a safe, patient-focused environment.

The Housekeeping Supervisor will act as the first point of contact for day-to-day operational issues, provide guidance and training to team members, and escalated significant concerns to the Hotel Services Manager or Housekeeping Manager.

Hours:

37.5 hours weekly, flexible shift patterns covering a 24-hour, 7-day operation, including weekends and bank holidays where required.

Key Responsibilities Daily Operations And Staff Supervision

• Supervise and coordinate the daily activities of the Housekeeping Team across allocated clinical and non-clinical areas.
• Allocate duties, cleaning schedules and workloads according to operational priorities and service requirements.
• Ensure adequate housekeeping cover is maintained during each shift, including cross-cover between Housekeeping and Outpatient Department (OPD) areas where required.
• Monitor staff attendance, punctuality, uniform and adherence to agreed working practices, create and distribute rota, making sure adequate staff coverage.
• Provide clear instructions, guidance and support to housekeeping staff throughout the shift.
• Monitor progress against cleaning schedules and ensure outstanding tasks are completed or appropriately escalated.
• Reallocate staff in response to sickness, annual leave, increased workload or changing clinical priorities.
• Support the induction of new employees and ensure they understand local procedures and expected standards.
• Promote teamwork, accountability, professionalism and a positive working environment.
• Escalate staffing shortages, performance concerns and operational risks to management.
• Maintain stock control and required level of material and equipment

Cleaning Standards and Quality Assurance

• Ensure cleaning activities are carried out in accordance with approved cleaning schedules, local procedures and healthcare cleaning standards.
• Conduct routine cleaning inspections and quality checks across assigned areas.
• Complete and maintain cleaning audit records, inspection sheets and other required documentation.
• Identify cleaning deficiencies and agree or implement corrective actions within the limits of the role.
• Reinspect areas following remedial cleaning to confirm that the required standards have been achieved.
• Monitor the completion of daily, periodic and deep-cleaning schedules.
• Ensure terminal cleans and isolation-room cleaning are undertaken in accordance with local protocols.
• Investigate recurring cleaning issues and report trends or persistent failures to management.
• Ensure patient bedrooms, treatment rooms, operating theatres, consultation rooms, toilets, public areas and other designated spaces