Hospice at Home Clinical Coordinator

Liverpool University Hospitals NHS Foundation Trust; Sefton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in the UK seeks a skilled Nurse to manage day-to-day palliative care services for patients at home. Responsibilities include operations management, team leadership, and effective patient assessment. Candidates must be a registered Nurse or Midwife with a qualification in Palliative Care. Experience in the community or hospice settings is essential. This role supports flexible working arrangements.

Benefits

Flexible working

Mandatory safeguarding training

Qualifications

• Evidence of continued professional development.
• Experience in a palliative care clinical setting.
• Full UK Drivers Licence and use of a car for business purposes.

Responsibilities

• Manage and coordinate palliative care services effectively.
• Provide support and training to healthcare assistants.
• Ensure holistic assessment of patients' nursing needs.

Skills

Palliative Care experience

Effective communication

Leadership skills

Clinical assessment

Team collaboration

Education

Registered Nurse / Midwife

Qualification in Palliative Care

Tools

Computer literacy

Job description

Overview

Lead on the day to day operational management and delivery of a high quality Hospice at Home service for patients and families with complex palliative care needs who wish to be cared for at home. Act as a point of reference within specialist palliative care providing support and advice to Health and Social care professionals within Primary and Secondary care to ensure that patients/carers access the most appropriate service. Take responsibility for reviewing and prioritising referrals to Hospice at Home and allocate for home visit/risk assessment/care shift as required, or signpost to more appropriate service depending on needs. Responsible, alongside job share colleagues, for the line management of the Hospice at Home Health Care Assistants, including carrying out supervision, appraisal and Personal Development Reviews with these staff. Rotational on call cover 9am - 5pm at weekends/Bank Holidays is a requirement of this post.

Responsibilities

• Manage and maintain day to day operations of Woodlands Hospice at Home service in line with Commissioners specifications.
• Lead and manage the day to day organisation and co-ordination of Woodlands Hospice at Home.
• Demonstrate understanding and competence in clinical skills appropriate to role, including holistic assessment of patient\'s nursing needs.
• Work collaboratively with other professionals and agencies to ensure an effective service and that patient needs are being met.
• Liaise with patients and families using the service and where relevant undertake domiciliary visits to assess the situation, and involve patients and carers in the planning and delivery of care.
• Establish and maintain effective communication with patients and carers including sharing sensitive news.
• Collect, collate, evaluate and report information, maintaining accurate patient records.
• Participate and actively contribute in multi-professional meetings and ensure agreed actions are taken.
• Provide and receive appropriate information concerning patient and family to relevant health professionals involved in their care.
• When required for holiday/sickness or other absence cover, assume the role of the ASPCT Triage Coordinator, coordinating patient crisis prevention/intervention needs in response to contacts from patients/carers and social or healthcare professionals.
• Recognise and respond appropriately to urgent and emergency situations.
• Plan and implement effective service delivery according to changing health needs and varying levels of complexity for patients requiring Hospice at Home service.
• Organise service making best use of resources in response to referrals received.
• Participate and actively contribute in multi-professional meetings and ensure agreed actions are taken.
• Provide and receive appropriate information concerning patient and family to relevant health professionals involved in their care.
• Recognise and respond appropriately to urgent and emergency situations.
• Registered Nurse / Midwife
• A recordable qualification in Palliative Care or equivalent
• Evidence of continued professional development

Qualifications and desirable criteria

• Desirable criteria: Teaching and Assessing Qualification
• ECDL, Demonstrable post registration experience within a palliative care clinical setting in either the community, hospice or acute hospital.
• Experience of managing and organising a clinical area
• Experience of staff development and line management
• Desirable criteria: Evidence of leading and facilitating change
• Experience of Advance Care Planning, Knowledge of symptom control, end of life care and palliative care emergencies, Knowledge of audit and benchmarking, Teaching / assessment skills Organization and negotiation skills
• Effective communicator
• Root Cause Analysis
• Leadership & motivation skills
• Ability to motivate self and others
• Evidence of audit and change management ability
• Computer literate
• Ability to work both on own initiative and within a team
• Desirable criteria: Advanced Communication Skills Training, Diplomatic
• Assertive and confident
• Recognition of own limitations
• Full UK Drivers Licence & use of a Car for Business Purposes
• Flexibility, You must have appropriate UK professional registration.

Additional information

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women\'s NHS Foundation Trust. The Group is one of the largest employers in the region and provides general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Various hospitals and services are described as part of the group.

Important notices

Note: Under current Home Office Immigration Rules we are unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa. Only applicants who clearly meet the person specification will be shortlisted. We reserve the right to close vacancies early. DBS costs may be recovered via salary deduction following start in post. The Trust supports flexible working and equality and diversity initiatives. Safeguarding of children and adults is mandated, and mandatory safeguarding training is required.