Horticulture Manager

TN United Kingdom; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Horticulture Manager to enhance customer experience and drive sales in their flagship department. This role involves overseeing operations, providing expert plant advice, and inspiring a dedicated team to create memorable customer journeys. With a focus on health and safety, you'll collaborate with central support teams to ensure excellent communication and business improvement. Enjoy generous annual leave, substantial employee discounts, and development opportunities in a vibrant and passionate team committed to excellence.

Benefits

Generous annual leave

50% employee discount in restaurants

25% discount in Garden Centre

10% discount in food halls

Access to Wagestream

Support from Retail Trust

Development opportunities via Dobbies Academy

Confidential support and virtual GP

Free counselling

Retail rewards

Qualifications

• Expertise in horticulture and retail management is essential.
• Ability to coach and develop team members effectively.

Responsibilities

• Oversee horticulture operations to maximize sales and growth.
• Provide expert advice on plant care and gardening products.
• Inspire the team to deliver an exceptional customer experience.

Skills

Horticultural expertise

Retail management experience

Commercial awareness

Team coaching and development

Adaptability

Positive leadership

Job description

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Our Horticulture Managers

play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards. They work alongside the general manager to set a standard within our flagship department.

Responsibilities

1. Oversee the horticulture department operations to maximise profitable sales and growth, creating a customer-focused environment.
2. Provide expert advice and guidance on plant care, maintenance, and gardening products.
3. Inspire your team to deliver the best in-store experience by creating a memorable customer journey.
4. Collaborate closely with central support teams to maintain excellent communication and improve our business.
5. Ensure all health & safety regulations are followed, prioritising employee and customer welfare.
6. As part of the senior management team, undertake duty manager responsibilities, including key holder duties.

Who we are looking for

• Horticultural expertise combined with retail management experience.
• Commercial awareness, including understanding budgets, profitability, and driving sales.
• Ability to identify training needs and effectively coach and develop team members.
• Adaptability to changing priorities, workload, regulations, and requirements.
• Positive leadership to manage change and motivate the team through seasonal cycles.
• Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.

What we offer

• Generous annual leave with flexible holiday scheduling.
• Uncapped employee discount: 50% off in our restaurants, 25% in the Garden Centre, and 10% in food halls.
• Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
• Support from Retail Trust, including confidential support, virtual GP, free counselling, and retail rewards.
• Development opportunities via Dobbies Academy and eLearning platforms.
• A vibrant, diverse, and passionate team committed to excellence.

About us

Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation.

Our love for gardens and plants is reflected in our products, services, and community engagement. Many stores feature restaurants or coffee shops, providing a welcoming environment for customers.

We host events and support charitable causes, fostering community connections. We are dedicated to being a great place to work, encouraging colleagues to thrive and succeed together.